Sutton Staithe Hotel

Excellent breakfast.Well.cooked and presented.

Room was shabby and cold.Shoes didn't work properly.Property not very clean and a bit shsbby.

Dinner on Saturday night, and two breakfasts excellent. Lovely bedroom. Nice ensuite - but see below.

Being made to feel uncomfortable in the breakfast room from the very instant at 10am. No-one offered to help with my suitcase in spite of severe mobility issues. Both sets of stairs are very challenging. No grab-handles near WC or in shower enclosure; no non-slip mat or surface in shower. Shower water too hot, and adjusting mixer bar made no difference.

location good -

they were unprepared for me, rooms had been flooded, I was not notified until I arrived, the room I was eventually allocated was cold, heating not on, dirty, TV switch too high up I had to stand on a chair (I'm 78), no staff around, nowhere to eat in the evening.

Lovely staff. Good food which was always piping hot. Large bed.

The decor but it is being renovated. The bathroom was not overly warm. Heating came on morning and evening and then if we asked for it during the day

The staff and the place was all really good everyone was friendly. The food was excellent and was really good value for money.

Wasn't anything we didn't like. Only thing was that I had to ask for the heating to be turned on 3 times as it was cold and had been snowing heavily. But the stay was good and if I'm in that part of the country again I will stay there

Lovely property, great staff and food. Made to feel welcome. Rooms were clean and tidy. Room was really well priced and love that I could take my dog. Plenty of open space for them to use the loo

Could have had a warmer shower. I couldn’t get the temperature tap to turn to adjust it.

Location, staff, room