EVEN Hotel Rochester - Mayo Clinic Area by IHG

My check in was somewhat confusing but eventually got thru it. If you're a cancer patient be sure to have your verification letter from Mayo Clinic several days before arriving. I was waiting to hear from Hope Lodge and didn't want to book something and have to cancel and possibly get charged for a room I didn't need. Book directly with hotel, be careful sometimes you think you are booking with the hotel online but in fact you are with third party. You will not receive cancer rate if this happens cannot back date anything to correct this. But back to the hotel itself Even was very nice. Breakfast, especially the biscuits and gravy, was excellent and Ms. Sharon was a delight every morning! We used the gym which was very clean and well maintained. Visited the pool area which was also very nice although we didn't have swim wear with to enjoy it. The shuttle service was on time and Shelly our driver was always in such a great mood she just made you feel good. we only rode in the mornings but I'm sure the afternoon drivers were just as good. Overall, it was a great stay.

Nice clean hotel room

Friendly staff

Carpeting in room needs to be cleaned, walking in my socks turned them black....not good

We had a mix up on checking in and got a room someone was in. Staff corrected quickly and Merlin made it a fun experience to an error. The team could use more front desk help during peak check in times as the wait was 5 deep.

Mayo is renovating everywhere, everywhere is torn up all over the city. I’m sure it will be even more fabulous when completed.

Walking distance to St Mary's Mayo. Very nice hotel.

Internet was good most of the time, but there was so much construction happening and there was no parking available without walking a couple of blocks away and crossing the roads under construction. The actual room and beds were great.