EVEN Hotel Rochester - Mayo Clinic Area by IHG

Great hotel, but was sold out of parking every night we were there. There was street parking and a nearby bank parking lot they can shuttle you to, but we had valuable items in our car and were not very excited to leave them outside in our car. Very nice hotel, but unfortunately complicated parking situation (other hotels in the area always had parking when I visited).

The room was ICE cold (64), parking unavailable and the woman at the desk could care less. Other than that...... last time I will stay here. And I actually expect staff to listen and CARE. Even a little bit. I asked her why the temp was set SOO cold... don't your maintenance staff pat any attention to that? As I said she acted as though I should understand that was for a reason : "it gets so hot and humid".

Always stay here for my mayo visits

Property beautiful. Service less than stellar except for Elizabeth that checked us in. The other desk clerk and the bartender made it very obvious they didn't want to be there on Saturday night.

I’ve stayed here a few times. The front desk staff are not helpful. Asked a few questions, basically their response was “do it yourself”. These were things like where a leggage carrier was. This time the construction was particularly annoying and both the coffee shop and restaurant (separately) were closed at night so the only option without a car was to walk or order in food from a delivery place, both unexpected costs when they advertise having them.

Not honest about parking lot availability

All the basics are there. Nothing special, certainly not luxurious, but comfortable enough. About a 15-minute walk to Mayo. Few stores or restaurants close by.