WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

No Charlotte locals allowed 🤔

Overall, I like the hotel itself. It is convenient with all the qualities of a home atmosphere.

We've visited this hotel 3 times, each time there has been issues with our rooms, from the staff canceling our reservation to booking us into dirty rooms. This last stay did it for us. We had our reservation since April and enroute to the hotel which is about an 8 hour drive, we get a call an hour and half away from the hotel, stating that they were canceling our reservation. The staff has no morals and you would think that the manager would have been accommodating but she wasn't. They had that so what attitude and didn't care that we drove all that way to now have to drive around to find another hotel.

I did not like it at all, I did not stay requested a refund and haven’t gotten it yet

Rooms were nasty and dirty, people who were actually living there had the whole hallway and room smelling like a bathroom

The Rooms are lovely

The Parking

Staff

Clean and spacious worth every penny!!

Some of the staff lacked knowledge and empathy.

Nothing

After reserving a room, they told me me I lived too close to stay. Had to book a whole other room somewhere else.