Sleep Inn & Suites Waller

I can’t really participate with this because the way it displays on my phone - I can’t tell which star is excellent and which is terrible. But everything about my two visits was EXCELLENT!

The first room that we got the toilet did not work. The second room had stained up blankets and the air conditioner sometimes did not work right

I like to put it was located right off the highway and had a convenience store near

Our key cards kept getting deactivated and we got locked out of our room

Location to get to my daughter my mother had just passed and I came down to be with my daughter at pv

The shower was nasty the floors wasn't cleaned the shower wasn't cleaned stains in the shower hair was all over the walls and the sheets smelled I went and told the guy at the front desk he said he would speak to whomever on Monday and I would get a call and be discounted but I never heard from anyone I collected my child and went home for my mother's services preparing and to be with family

The room we were in was not cleaned properly. There was some sticky substance all over the floor of the kitchenette. We didn’t have a comforter on our bed. When the maid service came during the day they did not take the trash or make the bed, they only brought towels which was weird to me. Staff was friendly but for $130 a night this is big fat NO from me.

Everything was great. Staff was wonderful. Breakfast was above average.

Overall stay was...ok. Parking is easy and well lit. We had a late check in and the desk staff was friendly in person and over the phone. Lobby is clean as well and check in was efficient. Upon entry to our room, AC was on but room felt...humid. Also, dead beetle and cockroach in the entryway. Brushed these 2 denizens into the hall and entered the room. Bathroom, kitchenette, beds and surfaces look and feel clean. Towels are neat. As in other reviews, there is a definite muskiness in the air. Adjusted room temp and proceeded to get to bed. Sleep was...not the best. Sheets felt dry to the hand but moist/humid around legs. Thought I was just weird but wife felt the same. Hard to describe...it is as if sheets were pulled out of the dryer like 3 minutes early. Bed and pillows were very comfortable though! Next morning, everything felt less moist...perhaps the AC helped wick some moisture. Unfortunately, then we found a small cockroach, live this time, on one of the desks, which we had to dispense of. Service is very friendly, just gotta figure out some things for better ratings!

Room was clean and smelled clean.

The shower stall look like it hadn’t been cleaned for a couple of days.

Convenient

Nothing