Hotel Indigo - Omaha Downtown by IHG

The staff was friendly, the whole look and vibe of this hotel was awesome.

N/a

Large rooms with boutique feel. Would cost $1k in Tribeca or Greenwich Village. Well managed. Our favorite place when visiting our daughter at Creighton.

We had a mixed experience at Hotel Indigo. On the plus side, the reception staff were incredibly helpful and personable, making us feel welcome from the start. Always a cheerful hello and smile. The rooms were very spacious, beautifully styled & comfortable featuring a particularly large bathroom and a great shower. The location is excellent—well within walking distance to the Old Market, the river area ans restaurants —and the hotel’s shuttle service was a convenient bonus. However, there were some minor drawbacks. We experienced persistent air conditioning troubles during our stay, and the hotel can become quite noisy when there is an event being held in the building. Most frustratingly, the hotel was unable to print a check-out invoice upon departure, advised one would be emailed. Sadly they have failed to respond to multiple follow-up emails regarding this. Verdict: Good for comfort and location, but the after-stay service and maintenance need improvement.

Big room and bathroom was nice. Cable tv channels was better than most. Bed was very comfortable. Close to restaurants and other things downtown.

The fridge was more for looks than storing anything. No pool or hot tub.