HomeTowne Studios by Red Roof Augusta

location was good

dust and dirt everywhere no clean towels for 3 days no housekeeping for one week dirty sheets for 1 week cigarette butts everywhere on the grounds unkempt social areas

Nothing

Loud radio all night ppl standing by my door all night smoking skunk weed prostitutes in the parking lot , drug dealers sitting in cars , roaches the size of prunes it was just the worst experience I have had at a hotel yet

The hotel room i was expecting to be clean because it was rated clean, but no part of that hotel room was clean. The walls had tons of dirt and med all over them, the shower head sprayed water all over the floor which made the floor in the bathroom flood into a pond. They did not give us enough towels to clean it up. The remote for the tv did not work. The cabinets in the kitchen were ripped of the hinges.

nothing

everything

This is the worst place I’ve ever had to sleep. First they couldn’t find my reservation had to call Hotels.com then the room that I was given paint falling off the ceiling all over the floor the second room had dead bugs on the floor call hotel.con for a refund at this point it’s a no go was told I had to wait until morning to see if mgr will allow a refund and it would be totally up to mgr so if I didn’t allow them to assign me another room I could loose my money. I finally was put in a room at about 5:15 am that was half way good enough to step into. And still no one have shown any empathy or concern. This hotel is garbage

Comfortability in room

Loitering outside by stairs With there luggage

The place was dirty and in disrepair. The bed was super uncomfortable. When you tried to speak with the guy about it, no one cared and he didnt want to hear about it.