WoodSpring Suites Sulphur - Lake Charles

The room smelled extremely bad like sewer and the staff was not accommodating to switch rooms. I will not be staying here again.

Staff

Facility was cleaned. Few minor repairs needed in the halls. Customer service was great and easy to get help even late at night.

The property is ok, the rooms are ok, the rooms smells like onions and steak which is horrible to me (room 221). The a/c works really good, we didn't have a blanket so I was struggling a little, the room is pretty basic. No breakfast. I think we paid too much for it, we travel a lot and this is not a place i want to come back. The night staff was super nice. The hotel could do better.

Stinks. Smoky

To far from any restaurant

Location was ok.

Elevator spelled like poop. Room smelled like body odor. Shower was cold water only. Paid internet was worse than average phone network.

No employees on site when I arrived approximately 2:00 pm. Tried calling office as instructed by note on counter NO answer