Baymont by Wyndham Madison

Clean and presentable

It was well lit. And the foyer was well kept. Rooms were neat and clean.

No coffee machines.

Location Staff was friendly and did replace towels and emptied trash when asked. Expected a bit more with a 9 day stay. In hindsight I should have moved hotels.

It was EXTREMELY loud! Children running up and down the halls. It appeared that a crew of workers were staying and were loud with music until late at night. I don’t think it was intentional but the walls were thin and you could hear everything. The hotel did not seem clean. Paint splatters in room and “old” smells.

The staff members we interacted with were generally friendly and courteous. The room itself was spacious enough to accommodate our family of five, and we appreciated having a king suite with a pullout couch. The location was convenient for our needs.

What we disliked most about this property was the lack of basic accommodations and overall management. The hotel repeatedly ran out of towels, charged us twice for our stay, had an unreliable elevator, and closed the pool twice during our visit. We also experienced issues with missing bedding and limited pillows, as well as concerning safety issues involving unsupervised children and a realistic-looking “toy” gun. While the staff was generally polite, the property appeared understaffed and unprepared to meet guests’ needs.

Nothing i got my money back.

The room was not clean. Their was a microwave in the sink the shower had hair everywhere it was nasty.

Clean and spacious room

Breakfast was sparse.

Esthetically cool hotel

Stood at check in for about 15 minutes while staff was on a call on their cell phone holding up ny check in and not communicating anything to me. The people next to me kept me up all night because they were very loud, the hotel wouldnt do anything about it. They told me to handle it. Pool way over chlorinated. Elevator was broken got stuck on it for a while with it stopping at the floors but the door wouldnt open.