University Inn of Carbondale by Hotel O

Good location, good price

Could be cleaner. There was so much cleaning staff walking around, changing towels, fixing coffee bar but the dame dead bugs were on the wall the entire 4 day stay.

Place was awful I will never use this website again

Awful in many ways

Nothing

I didn't like the way I was paying for the room and the room I had was molded and stink and room service was very poor and slow also parties in the parking lot. That place was all bad I would never go back again.

There wasnt much to like about it. The room was disgisting with food pieces left all over the floor. There wasnt a single staff person available for help the whole stay. We asked for towels and finally recieved 2 of them at 3am. There was yelling and screaming in the lobby at 1am for about a 30 minute period. Not sure who or what they have going on there but they need to do better 10 out of 10 would never recommend.

Everything

Right price. Clean enough to be tolerable

Needs a deep cleaning. Ie. vents in bathroom are gross, walls need to be washed,

Nothing really

There wasn’t even an actual person working, there was just this robot guy and he spoke English but with a very heavy accent. The directions that I were given weren’t direct or clear. It took a very long while to get a room situated even though I booked it online and paid for it. I couldn’t get a refund because I didn’t have enough money for the deposit and the guy on the monitor thing bumped my deposit down to 50 instead of 100, which I guess was nice. Then the room smelt strong or some odor, it wasn’t bad but not pleasant. The lights didn’t work.