University Inn of Carbondale by Hotel O

Nothing

Everything, want clean, no amenities,

The room bathroom was dirty. TV didn't work so the whole time we were there we had to watch stuff on our phones. There wasn't nobody to talk to physically. Had to talk to a foreigner thru a kiosk machine. I could barely understand what he was saying. Breakfast was horrible. Could barely sleep. Noise all night long in the hallways. I will never recommend this hotel to any

Pitiful at best, toast and cereal wasn't worth our time, we ate out.

TV did not work, hotel dirty and worn-out, no iron in the room, microwave very dirty, toilet ran after a flush, no one at the front desk, you use a kisok very impersonal and people manning obviously were in a remote country, cleaning staff didn't replace washcloths or make beds or empty trash, not sure what they do. Very disappointed

First thing, there was no person to check us in. It was done via a remote kiosk with a person probably out of the country. Had never experienced that. The hotel overall needs some TLC. Painting, entry doors and pavement outdoors is bad. Rooms need to be remodeled. Our room was dirty had stains on the lamp and trash from last guest. The only good thing was that it was close to our wedding venue and the price was good. But I will say that the sheets were clean. Would not stay here again. Do not stay here.

Smoke detectors were chirping throughout the hotel. There were no front desk employees only a kiosk. I was afraid to leave my room because another guest was locked out of their room because their key didn’t work and the kiosk couldn’t give them a new one. I would never stay here again.

I checked in and checked right back out! The whole experience was odd and I felt unsafe.

if i could give zero stars i would. first. no one works the desk. it's an automated kiosk with people in another country checking you in. it was hard to understand what he was saying and took way longer than it should. second they gave me a room that had never been cleaned. so i had to go back to the kiosk and then a lady with a notebook told him which rooms were available and clean. third... these rooms are rough. damaged walls, doors, furniture. the bathroom door would not close at all. i would recommend sleeping in your car before staying here.