Reno Suites

Very comfortable

I've stayed at the Reno Suites hotel multiple times always a good experience.

M

Window broken which caused loud wind storm into my room. Could not sleep. Went down to lobby to ask for another room but no personal available.

Resort fee excessive for 2star quality. Non smoking room, however rooms around did not abide, no enforcement. Staff was 50/50 with attitude, willingness to help.

Exelent Service. Exelente Condition!

LOVE TO STAY HERE. ALWAYS DO WHEN I GO TO RENO. DON'T KNOW ABOUT THE FUTURE WHEN YOU CHANGE TO WEEKLY STAYS.

It was g

Is a nice place to stay no Resort fees

The room itself was pleasant and efficient with more space in the bathroom than some hotels give. The problems with the building itself were a general lack of upkeep. There were stains on the carpets in the elevators, my floor’s hallway, and in the room itself. Also, several of the elevator buttons either didn’t light up when pushed or were completely broken/missing. The main issue was that despite being a non-smoking building, I had two nights where there was a smell of cigarette and/or pot smoke in the bathroom. Thankfully I could close the door and it didn’t get into the bedroom area that much. But the next morning it was a powerfully potent ashtray smell to deal with and I had to ask for air fresheners from the front desk to even be able to stand in the bathroom (I’m also allergic to cigarette smoke). So while the staff is wonderful and accommodating, the facility itself leaves a lot to be desired.