Koos Hotel Boutique Tulum

Everything! The owner is wonderful and went out of his way to accommodate me and my friends! Lovely stay. Excellent price. Super clean and lovely bright room with windows!

Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.

Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.

I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in. The hotel was very difficult to find as well. Once I found it, there was no one at the desk. After weighing our options, we left and went home. Frustrating, to say the least.

I found the staff to be extremely kind and helpful. The place itself is lovely — nice quiet space with great aesthetic. Super clean and just over all good vibes. I’d definitely return and I have already recommended it to others.

Nothing — honestly it was great, no thoughts on what could be improved because it was so good as is.

Pros: good value for the money - we paid 800 pesos per queen room when other hotels in the same area were at least 1200 pesos for a room with a queen bed; if you're OK with driving to the beach & like walking around the neighborhood for meals, the location is good; reception was efficient and nice enough; beds were fairly comfortable

Cons: rooms are pretty small and basic (no fridge, limited windows), but are OK for what you're paying; things are just a bit rundown in general