Koos Hotel Boutique Tulum

clean

little noisy in the night, location far from the centre

The staff of Koos Hotel is very helpful and kind. They were very responsive and happy to help with any questions or requests. The hotel itself has a nice interior and they serve good breakfast on the roof-top terrace.

The building (as a lot of other buildings in Mexico) has very thin walls and windows, which results that you can hear any noise from street, courtyard or other rooms.

the staff is very friendly and helps out a lot, the design and interior of the hotel is great as well as the food that was served on the rooftop

you will need to find a parking spot since there is no possibility to park at the hotel

Nice location tucked away from the busyness of Tulum center. It's in Aldea Zama which seems to be an up and coming area with higher end apartments being built, and there are a handful of restaurants and shops nearby within walking distance. You get the sense you're in a small community area with many ex-pats or tourists. It takes about 20-25 minutes walking to get to Tulum center and about 25 minutes on bike or over an hour walking to get to the beaches, so getting bikes is recommended. However, there are more people wanting to take the hotel bikes than are available, so we had to rent our own from a different shop which added to our costs. The pool area on the roof is a nice hangout spot.

Additional bikes would be helpful, and the atrium like style of the center of hotel where the rooms are off means that you can easily hear noises such as the opening of other hotel room doors, etc. but altogether the area and other guests were quiet.

the set up is really cute and clean! In a nice area Aldea Zama! The staff were very friendly and I believe they did their best to make my stay comfortable

there is a lot of construction around the hotel and the walls are so thin . there is a club/resto bar near by they okay loud music so it made it really difficult to sleep. I didn’t have hot water during my entire stay. the only solution I was given was to run the water for 15 minutes which never really solved the problem. my first night I had bites all day I could barely sleep ! such an unpleasant experience

The hotel was very beautiful and nicely located. We weren’t aware, but the hotel is located in a private area so if you don’t have a car to leave at night, watch out for the prices of the restaurant around, they are all extremely expensive (10€ for a bottle of water / 30€ for literally 3 raviolis/ 15€ for a cocktail). However, if you have a car, this area is very nice. It’s very near the beach (you can cycle or walk) and near the city center. You will also see some of the most beautiful houses and new restaurants, as well as, a mini market, rental bikes shops, caffès, yoga centres, tattoo shops etc

They had a bar/ restaurant area but it wasn’t working. It’s a shame because it would have been very convenient just to have breakfast near the pool or downstairs by the bar. I think it would also bring the hotel to live, as it was fully booked but we never encountered anyone.

They were so helpful with everything and always helped book taxis and recommended good places around the hotel.

the hotel was beautiful and I couldn’t fault it.

It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.