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8.4 / 10 Guest Rating

Gatlinburg Mountain Inn

390 East Pkwy, Gatlinburg, Tennessee, 37738, Gatlinburg, US

Gatlinburg Mountain Inn - main view

About the Property

Convenient Location
Stay at Gatlinburg Mountain Inn and be just minutes away from Ripley's Aquarium of the Smokies and Anakeesta.

Comfortable Accommodations
Enjoy a relaxing stay in one of our 38 guestrooms, each equipped with a flat-screen TV, complimentary Wi-Fi, and cozy amenities.

Explore Nearby Attractions
Conveniently located near popular attractions like the Salt and Pepper Shaker Museum, Hillbilly Golf, and the Great Smoky Mountains National Park.

Book your stay at Gatlinburg Mountain Inn today and experience the best of Gatlinburg!

Facilities & Amenities

24-hour front desk
Wheelchair accessible
Smoke-free property
Free self parking
Sign language-capable staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.8
Service9.3
Location8.8
Room Quality7.3
Amenities8.3
Value for Money8.8
Food and Beverage8.3
Overall Experience8.7

Select topics to read reviews

P
PageusUS
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

10.0
Helpful?
R
ReinausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 28, 2026

"1/10"

1.0

Gatlinburg in itself was a beautiful place to visit and see

The place to stay was horrible. Super dirty and uncomfortable. Would not stay there again. Pictures are not at all what the place is.

Helpful?
G
GarrisonusUS
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Exceptional"

10.0

Staff was great

Nothing

Helpful?
D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 25, 2026

"Exceptional"

10.0
Helpful?
D
DonaldusUS
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Clean and comfortable. Nothing fancy."

8.0
Helpful?
T
TimusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"It’s a good price considering location and cleanliness."

5.0

It’s a dated but remodeled motel. Not bad for the price, but keep your expectations low.

Hair dryer broken, pillows were terrible and only 2 per bed, walls were thin and other guests couldn’t be heard easily

Helpful?
T
TheodoreusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

9.0

Location is convenient to Downtown Gatlinburg

Would have liked hand soap in the bathroom.

Helpful?
D
DanausUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"I asked for a refund and it’s been a hassle to get it because they first told booking.com they would not refund only off"

1.0

The only thing we liked was the location.

There was stains and human hair in the beds. I told the desk staff about it and he offered another room which also had hair in the beds.

Helpful?
V
VictorusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"A disgusting, unhealthy hotel, the agencies should inspect and close this place."

1.0

The most disgusting thing they can find, dead insects, cobwebs, hairs in the bathroom, dirt and leaves on the floor, the disgusting dirty sheets.. A disgusting place and liars, they sent us to clean the room and they never cleaned it. They didn't want to return the money for the reservation and treated us like trash.

Never, never, never would I recommend this place, the health department should inspect this place. It's unhealthy. And the manager is rude, ill-mannered and a liar.

Helpful?
D
DeShayeusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Good"

5.0
Helpful?