SpringHill Suites by Marriott Amelia Island

The coffee

The shower pressure was weak and water extensively leaked from the shower all over the bathroom floor. Mold and rust stains were prominent in the shower. Shower had no grab bars. The front desk lady refused to let us inspect the room prior to registration.

The staff is excellent! Every person we speak to and engage with in any way was ready to help us. My shower was stopped up and some carpet got a little wet in my room. I called the front desk right before I left my room and is passed a gentleman in housekeeping carrying a carpet cleaner with a tank on it, like a shampooer. Assuming he was headed to my room, I stopped to tell him where the water was. He wasn’t going to my room. He was just shampooing the lobby, but since he had the tool to handle the water in my room. He said, I’ll head on up there and take care of it now. He was so thoughtful and kind about his response. I didn’t catch his name, but he was a slender, older black man in a ball cap. Thank you for a great stay!

The breakfast didn’t have low carb options, but the coffee was good

Everything

Needs more clothing storage

Pool was excellent with plenty of lounge chairs available. Hot tub was a nice addition. Beds were comfortable. Bathroom was spacious. Gated parking was very convenient.

The complimentary breakfast was awful. Cold eggs, lack of employees to restock food. We tried it the first day, and choose not to eaat there the rest of our stay.