Fountains Hotel Cape Town

The restaurant personal were professional.

To enter the parking area, you are required to move backwards and forwards to accommodate other vehicles in an extremely limited space. I if a hotel makes it a huge effort to park and check in, it is an indication of a low score on hospitality and appreciation for the customer. The parking places are too small for a SUV. I had to park over the lines, just like the other SUVs. The windows are terrible when closed and even worse opened. That was not stated at the time of booking. I never had to stay in room that could have been described as a storeroom. The toilet seat was too small for the toilet. The food options were limited and the spareribs were possibly the worst ribs I ever had.

The location is oerfect

Parking. The Bayside are too small, even their entrance. They also have limited parking, so u struggle even though u paid for parking

Excelent overnight stay

not much to dislike

Easy access to town and public transportation.

When we arrived firstly they could not find out booking. We had to wait about 30 to 45min for them to find out booking. We got to our room there was only 2 coffee saches. And the TV was not working I called the reception to tell them the TV was not working no one pitched so we had to use our laptop with their WIFi to watch something and their internet was slow loosing connection the whole time. We had the 2 coffee sachets they gave in the room and when I called for more coffee no one can to deliver I even called the next more 3 times if they could bring some coffee no one came. It was not pleasant stay their service is really bad after they were taken over by neighbour good group. Their service become very poor and lake the effort for their guests.

Yes

Yeas