HomeTowne Studios by Red Roof Newport News - Hampton West

Nothing it was false advertising

Everything rooms was not up to part, snack machines either broke or empty, low budget, partly clean, false advertising amenities

Breakfast

Laundry

It was decent

It cost to much on booking for the place it was old

I didn’t like anything about this property I stay at this property for a week during spring break while been there there was two neighbors that stay there and smoke I called today about my deposit of 50.00 and they basically said we smoked in the room when neither one of us smokes! I just think the house keepers was upset because they wanted us outta the room at 10:15 when our check out time was 11:00! We left when our time was up and that’s that I will not be staying at this room again I will not recommend nobody to stay there the only good thing they had was the fact we could cook there because of the stove area! I should had reported when we got in the room it smelled like weed and cigarettes from the jump! I’ve already changed my card information because they tried to get 200 off my card already! Then the guy told me he wasn’t gonna refund me my money and told me that he was done talking about it and hung up they are truly rude! I wasn’t the only one complaining about the hotel the couple across the hall told me the house keepers walked in without knocking while they was sleeping if that’s not rude I don’t know!

Hotel was fairly clean and quiet right across the street from a Walmart

There's no one at the front desk. You have to talk to a computer. The staff that works barely speaks English. So when you need something you have to go downstairs the computer in the lobby then they will call the staff member. Didn't like the extra fees that get tacked on