Hampton Inn Queen Creek, AZ

Great location

No business office facilities

Complimentary breakfast was amazing every morning of our stay. Pool was clean and clear every time we used it. Zero complaints with our stay here, we will be back!

I recently stayed at the Hampton Inn Queen Creek and unfortunately did not have a great experience. The issues started at check-in. The front desk clerk never got up from her stool to greet me, which came across as unprofessional and unwelcoming. I was also never informed that housekeeping only services rooms every other day. For guests staying just two nights, that policy basically means no room cleaning at all, which should absolutely be communicated upfront. The room itself was also disappointing. The temperature was very difficult to control because there was no option for a continuous fan to keep airflow consistent throughout the night. The shower pressure was extremely weak — more like a dripping faucet than an actual shower. The biggest issue, however, was sleep quality. There was a flashing/blinking strobe-like light on the ceiling that continuously distracted me and kept me awake. I normally track sleep scores in the 90s, but during this stay my scores dropped into the 50s. Even the “free breakfast” felt like another example of cutting corners. The food quality was poor, and they didn’t even bother peeling the boiled eggs. Nearly every part of the experience felt driven by cost-saving measures rather than guest comfort or hospitality. As someone who used to stay at Hampton Inns regularly for work travel, this was especially disappointing. The brand used to represent consistency, comfort, and good value. Now it feels like many locations are focused more on cutting costs than taking care of guests. Between reduced housekeeping, poor room quality, weak amenities, and a disappointing breakfast experience, the value just doesn’t feel like it’s there anymore. Overall, this stay fell far below what I typically expect from a Hampton Inn experience. Sadly, the dependable Hampton Inn experience I used to count on seems to be disappearing.

Cheap refrigerator, the racks fall off easily and not left on so it was room temperature. Sliding door for the bathroom and utility room next to each other is a horrible idea. Plus the cheap plastic lock mechanic on top of rail is broke on ours, it is also a very bad design and children leading to badly pinched or loss of fingers. We asked for a medi room to have more grab bars to get off the toilet, there is one in the tub. To get a walk in tub with more grab bars and wheel chair accessible for a wider room from tv to the bed the charge is $30+ and wasnt told it would be added. We were to it will be credited so I will watch for that. Shame on management for not making that aware or doing the right thing instead of taking advantage of semi disabled/disabled not needing a wheel chair or not. Rolling carts are cheap. Small tv for the price of the room. The thermostat is very difficult to adjust from heat to AC. Pools nasty. Lastly I understand kitchen staff wants to leave but I wasnt looking at the clock and was just before 10am, I asked where the dark roads was and was told the lobby but it wasnt, I barely walked back to the breakfast before doors were completely closed, I asked another pointing at the one that said the lobby, the other asked if if it wasnt gone so now she said it's gone and not in the lobby why that was? I got to my waffles in all this time and I heard the loudest sigh ever behind me. When in the lobby theres 2 workers behind the front dest looking at phones and the laptop, I wasn't acknowledged by anyone. Design cover for the shower head fell right off. The sink faucet does not shut of unless lifted up all the way and shut down firmly. I'm not sure who built the building or who hired staff but were huge mistakes in my opinion. Photos wouldn't load

Very walkable for my needs

All good!