ANEW Hotel Green Point Cape Town

The service and rooms, including the cleanliness of the rooms, was great. The breakfast variety was amazing, however, the cooked breakfast items were ice cold, to the point that I could not eat the cooked breakfast.

Modern hotel which is situated in a safe area, with excellent local restaurants and delis. It's very near the V & A waterfront and is well served by Uber and Bolt ( Bolt is cheaper). The rooftop pool is small, but it's generally quiet and gives an excellent view of the area. The staff are very accommodating and are keen to help, the housekeeping is very good. Jason's bakery is a great place for coffee and pastries is nearby.

The location of this hotel is great! As a first timer in Capetown is very easy for me to move around, for drivers and cabs to find.

Where to start! The staff was quite unhelpful from the moment I stepped in their doors, I gave it the benefit of doubt that first day but I should have clocked it then. 1. For the three days I stayed there I allowed for my room to be cleaned once and on that day, my USD in cash was taken from my bag. I noticed almost immediately I got back but i was so shocked and figured that i would turn my luggage upside down before I accused anyone. Nope, that cash was definitely stolen and I know because some of the bills were left in my wallet and all the big bills taken. 2. I was on holiday so I would sleep in quite a bit ( 8/9am) but the two mornings were hell. The staff would be yelling at each other on the corridors. On one of those days right outside my door. Again I assumed they didn't know I was in there (not that anyone should be yelling on the room floors anyway) so I called the reception to order some water so they'd see me at the door. They did and as soon as I shut that door they piped right back up. I was appalled. I ended up staying in Capetown 4 more nights but after that experience I checked out and checked myself into another hotel right down the street for the rest of my trip and I will not be recommending this hotel for these reasons.

Rooms are clean and tidy.

Location was a but tricky to get into if the traffic is busy and you are not aware of the actual parking entrance. You cant really see exactly where the parking is coming up to the hotel. Breakfast was not included by mistake but to pay over 200 for breakfast I thought was just silly. You on a business trip and a lot of places do a breakfast a lot cheaper than over 200. I think yours was 269... For your hotel ...that's way too much. First night I had the smoke alarm going off in my room. I called reception. He asked if I had used the hair dryer...? anyway, I left it as it stopped. then at 3.55 am it went off again! I complained with the on-duty manager who told me they need to be serviced, and two other guests complained. I asked for a room change at the end of the day which I was helped with. then that room, at about 22.04pm, the light started going off on this smoke alarm... someone knocked on my door to ask if he could come in and disable it for me. I was in my pjs. almost asleep... I thought I will let him in otherwise it will go off in the night. I wasn't comfortable with opening the door and I was in my pjs! he disabled it and as he did there was another one going off down the hall. I did not bother to let anyone know on the Friday morning as I had to rush out for work. I booked out and you are hearing of this first. I am now extremely reluctant to stay there again after that experience.

Die gute Ausstattung, das Personal Anmeldung, Pool, Zimmerreinigung war sehr nett und aufmerksam.

Das Personal im Essensbereich war abwesend, uninteressiert und negativ launisch. Der Bereich ist nicht zu empfehlen.

Everything

Itc not clear what the meal of the day is. Please extend your menu (Lunch and Dinner)