JAPA Suites & Villas

customer service was perfect and always goes above and beyond for their guests, and cleaning service was always on top of it every morning whenever we weren’t in the room

Excellent place with great friendly and attentive staff. Will certainly visit again.. Very near to good food and massage places

Nothing

I’ve been coming to Ubud for many years and have never stayed somewhere twice but I’ve finally found ‘my place ‘ After a major renovation and name change during lockdown I discovered Japa Suites and I’m so so glad I did There’s been great attention to detail when designing the rooms and everything works beautifully The spectacular gardens are calming and the pool setting is just beautiful with lots of lazing options Sadly I didn’t get to eat at the restaurant so I’m waiting for next time. The spa is stunning …..I took a package of a massage scrub and flower bath …….it was one of the best massages I’ve ever received. Very well priced compared with other spas too Now the staff ……….they are the heart of the hotel They made the whole stay ‘beautiful ‘from the afternoon delivery of little ‘nighttime sweets’ to help sleep to the attentive housekeeping staff and talented gardeners On halloween I was delivered handmade monster marshmallows made with matcha chocolate coating ! Amazing The gifts and kindness of reception staff were also phenomenal….the departure gift left me almost in tears I was as grateful to stay with them as they were to have guests back again So I suppose this is now my absolute favourite place to stay and I cannot wait to return to Japa It far exceeded

That the rest of my holiday accommodation wasn’t the same as Japa

We absolutely loved our stay at Japa! The room was really spacious and nice. Be sure to book a massage because we went to 3 different spa places and the one at Japa was the best! The hotel is surrounded by restaurants and bars, yet it feels like a quiet oasis.

Some spray for the ants would be good (common problem in Ubud)

Amazing location, lovely rooms and super nice staff

great location, walking distance to great cafes, such as piston, bakery next door selling amazing Japanese cheese cake, suka espresso. Easy walk to monkey forest, about 1/2 walk to ubud palace.

stayed in 2 bedroom pool villa, one bedroom in ground floor adjacent pool & second bedroom on second floor. was fine for us having older children but nay not suit someone with younger kids, pool was good size, lots of sun, frangipani trees all around.