JAPA Suites & Villas

Location is great. It's very close to Yoga Barn. Location is the main reason we've booked this place. The hotel grounds are also quite nice. They have breakfast included which is a bonus. Staff is friendly and accommodating.

The room was a bit dark and the bathroom definitely could do with some refreshment. You definitely can find a similar accommodation in Ubud but cheaper.

All the staff were friendly and very kind. So happy to stay here. We stayed two night in two different rooms. The rooms were cleaned and nice. Breakfast was awesome!! Highly recommend :) Definitely will visit again soon

Amazing place Staff were so friendly and helpful and up for a chat if you wanted local spots to go Room was amazing and a lot larger than I was expecting Would definitely go back Loved this place

Location is superb. So central but set back from the main road so it’s a little oasis in itself. Staff are very warm and helpful.

Room was very spacious and bright. I loved the comfy bed with snow white bed sheets. Also there was wonderful huge bathroom with a bathtub, shower and 2 sinks. Overall stay was very peaceful and comfortable. Staff was friendly and helpful. Also there were 2 swimming pools Room service was very quick. Was perfect for stay in day after active days.

The few things to improve, there was a cockroach in my bathroom first day I checked in. I’ve addressed it to hotel staff and they fixed it immediately. And last thing when I was checking out, the receptionist had a bit an attitude. I asked assistance with my bags to my next hotel it was 2 min walk, literally next door. But the receptionist straight a way said that it is impossible. Then I have to insist and explain that I really need help and it 2 min. I felt like he didn’t want to help. It was an only negative episode with staff interaction otherwise the rest of the staff was super helpful and nice.

The villa (the hotel complex) is quite conveniently located, a 10-minute walk from the Monkey Forest and 20 minutes from the "center" of UBUD. Ubud is a very noisy and polluted city, so the good thing about this accommodation is that it's quiet (set back from the road). The villa itself is well furnished.

Cleanliness. The room was not very clean (mold on the shower seals), daily cleaning limited (towels are not replaced even when put on the floor). Breakfast not very good or copious. Room service is limited (7PM maximum) and badly done (if you order two identical teas, you only get one tea pot, even though you're paying for two). What's more, the staff don't come back to collect plates and cutlery, so they pile up. The Villa's orientation means that the deckchairs are in the shade from 11am, so it's hard to get a tan at home... Cool pool.

the hotel is beautifully landscaped and very inviting Balinese atmosphere. Deluxe suite double bedroom we stayed is a spacious and clean. Their breakfast was exceptional. The staff is very kind and friendly.

our room was beside one of outdoor pools. it can be little noisy from early morning especially young children stays. You may find tiny ants in the bathroom, but you will get used to it.

location, pool, staff

coffee is very good, but served in a small cup. asked for a second cup of coffee and I was told it would be charged to my room 😅