TownePlace Suites by Marriott Louisville Downtown

Rooms were very nice bed was comfortable bathroom and was had lots of room

They charge you 24.00 a day parking that’s not disclosed. I don’t think you should have to pay 24.00 a day parking on top of the room. There was no where else to park. 2nd you are right of whisky row which is what we were there for. And they have a sign saying you can’t bring alcohol in because they want you to buy it from them

I like how helpful the staff was

I didn't like having to pay for parking and my remote barely worked. We had to keep pressing buttons over and over to get it to do anything.

The overall hotel was very nice. The rooms were very nice.

The location is very cramped so that is confusing for me, but I do get that it’s in the city so it’s understandable. I didn’t mind to park in the garage across the alley/street but was not aware ahead of time this was a separate charge until after I checked out and they tried to rerun my card for 2 days worth of parking fees. I assumed when texting me a QR code pass, it was for hotel guests to park as opposed to just anybody using the parking garage. (Maybe that fee should just be part of the price to stay there.) Also, the man checking me in tried to charge me the full amount plus the incidental fee, saying I hadn’t paid already thru booking.com. 😬 So, that flustered me as well. The stay was fine overall facilities-wise.

The breakfast was delicious, and the location was good. Felt safe throughout my stay. The staff was very friendly and helpful. The room had enough to make the stay a good one. I liked it there except for a few things.

The rooms are not well-lit; there wasn't enough light in the bedroom and bathroom. There was also no light/lamp on the study desk/table. The water pressure in the shower was very poor, with a tiny shower head. I was also not told I would be paying for parking, but later saw it on my bill when I left.