TownePlace Suites by Marriott Louisville Downtown

Breakfast was great and parking was great

Walked into our room and pizza box was sitting there with a cold half eatin pizza in it, not impressed

It was nice

Cleanliness. Location. Help

Nothing was bad

When we turned up, there was no staff at the desk with the receptionist taking their break right by the desk. No one acknowledged us being there and there was no sign. While we came to learn that the guy was on his own and really needed a break, there are some things they could have done to help guests arriving after what was for us a long travelling day. A simple sign saying someone would return at a certain time would have been fine. Rather than ignoring us.

The neighbor around the hotel was scary and no cops around

Nice rooms and breakfast at a decent price.

The property was clean and the rooms were comfortable. The front desk staff were very friendly and welcoming. The pool area and gym were very well maintained.

It was clean, the rooms had their own kitchen with everything we needed

The parking situation was confusing at first