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8.3 / 10 Guest Rating

Mercure Auckland Queen Street

500 Queen Street, Auckland, nz

Mercure Auckland Queen Street - main view

About the Property

Central Location in Auckland
Mercure Auckland Queen Street is conveniently situated in the heart of Auckland, offering easy access to popular attractions such as Auckland Town Hall and Aotea Square.

Modern Amenities and Services
Experience comfort and convenience with our air-conditioned rooms, fitness centre, free WiFi, and on-site restaurant. Enjoy the luxury of room service, a 24-hour front desk, and private parking during your stay.

Business and Leisure Facilities
Whether you're here for work or leisure, we've got you covered. Benefit from our ironing service, safety deposit boxes, and business facilities including fax and photocopying. Unwind in rooms equipped with flat-screen TVs, private bathrooms, and balconies in select rooms.

Book your stay at Mercure Auckland Queen Street for a memorable experience in Auckland!

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
1/5

Deluxe King Room

The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$78.94

$63.15

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$98.93

$79.14

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
Superior King Room - Photo 5
Superior King Room - Photo 6
Superior King Room - Photo 7
1/7

Superior King Room

The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV and a patio.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Superior King Room

Non-refundable
Room Only
20% OFF$73.96

$59.17

Includes taxes & fees

Superior King Room

Non-refundable
Breakfast Included
20% OFF$93.91

$75.13

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

The double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$60.96

$48.77

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$80.95

$64.76

Includes taxes & fees

Guest Reviews

8.3
Excellent4680 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities7.9
Value for Money8.5
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

M
MarknzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0

Locatiom

Nothimh

Helpful?
R
RichardauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0
Helpful?
T
TalisiunzNZ
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
J
JackienzNZ
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Great hotel for the price, very clean."

7.0

Price. Good location.

No room available with queen beds. Transferred to queen and single. Staff were helpful but that annoying when I’d booked two queens online, problem resolved in the end.

Helpful?
L
LouisanzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Felt very welcomed by the staff and had a comfortable stay"

8.0

Lovely staff and close to where we needed to be

Limited facilities

Helpful?
L
LiennzNZ
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Great hotel, great staff"

8.0

Nice room

A bit far from the waterfront

Helpful?
P
PamnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Beautiful hotel, great location, and excellent customer service."

8.0

The Excellent customer service from Sumit and Sajan, such great hosts, nothing was a problem, always smiling and ready to assist, epecially providing wonderful car valet service. Thank you soo very much!

Trying to park in the carparking building, but Sumit was so gracious and helpful, he ended up parking for us and collecting our car for us when we wanted to go out. Soo soo appreciate him for that.

Helpful?
S
SigridnzNZ
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Location is great, tidy rooms, quiet. Everything you need. Great price"

10.0

Location is great, tidy rooms, quiet. Everything you need. Great price

N/a

Helpful?
R
RichardnzNZ
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"I’m happy to book there again"

8.0

Simplicity and the room was good value

The guest next to us were very noisy all night

Helpful?
J
JenzWnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?