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9 / 10 Guest Rating

Hotel Alpina

Englischer Viertel 5, Zermatt, ch

Hotel Alpina - main view

About the Property

Charming Alpine Retreat
Historic Charm: Dating back to 1903, our hotel exudes traditional charm and offers a serene escape in the heart of Zermatt. Experience a piece of history during your stay.

Cozy Accommodations: Each room at ALPINA budget rooms is tastefully decorated in a classic Alpine style, complete with modern amenities like a safe, cable TV, and complimentary Wi-Fi. Relax in comfort and style after a day of exploring.

Convenient Location: Situated just a 2-minute walk from the main street and 500 meters from the Gornergratbahn Railway Station, our hotel provides easy access to the best of Zermatt. Explore the town's attractions with ease during your stay at ALPINA budget rooms.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that construction work is going on nearby and some rooms may be affected by noise. When traveling with pets, please note that an extra charge of CHF 25 per dog, per day applies. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional1497 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness8.2
Service9.7
Location10.0
Room Quality8.7
Amenities7.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.7

Select topics to read reviews

O
OwengbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Good"

5.0

Great location and cheap relative to Zermatt

Some mould in the bathroom, possibly just a mould stains though. Shower head holder was broken and shower head leaked around the connection

Helpful?
A
AlexandraauAU
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Loved it"

9.0
Helpful?
난나3358krKR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"내 생애 다시 가고 싶지 않은 호텔"

1.0

일출, 일몰을 볼수 있는 키르히 다리에서 가깝다.

좋았던 점 빼고는 최악!!. 체르마트역에서 도보로 5분이상 걸립니다. 주변 호텔 중 시설이 제일 노후화 되었고, 26인치 이상 캐리어를 든 여행객을 전혀 배려하지 않은 계단과 좁은 엘리베이터는 분노를 느끼게 합니다. 여닫을때마다 끼이끼익 소음을 유발하는 옷장은 소름이 돋고요. 옆 호텔에서 먹게 되어 있는 조식은 신선함은 1도 없고, 커피는 원두가 타서 유럽의 것이라고 생각되지 않습니다. 냉장고가 없는 객실. 헤이드라이어도 지정된것만 써라. 욕조 밖은 배수가 안되서 욕조 커튼을 욕조 안으로 넣으라는 경고문(?) 정말 충격과 공포였습니다. 직원조차 없어서 Hotel Tannenhof 호텔에서 체크인을 하는 상황.9시 이후로 호텔에 들어올때는 비밀번호를 눌러야하고, Hotel Tannenhof의 조식 부페는 식은 빵에 최악! 마지막날에 배드버그에 물려 고생해서 다시는 가고 싶지 않은 곳입니다.

Helpful?
S
Stefania MariapyPY
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Good"

6.0

-posizione

- Diversi capelli lunghi trovati appena entrato nella mini-camera - reception all'hotel accanto -asciugacapelli da chiedere all'hotel accanto -prezzo esorbitante per un hotel 2*

Helpful?
M
MonikachCH
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0
Helpful?
S
SelinachCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0

Top Lage und ruhig in der Nacht mit tollen Betten.

-

Helpful?
Y
YolandachCH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Guter Standort, Mobiliar viel zu alt..das Hotel benötigt eine Renovierung.."

6.0

Standort

Habe nicht das Zimmer bekommen welches ich gebucht habe

Helpful?
G
Verified GuestchCH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Good"

5.0
Helpful?
P
PuifaiusUS
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0

Great location. The room is nice. The staff is great. Boot warmers and ski storage.

Helpful?
L
LY LAMluLU
Verified booking
extended_group
Standard Room
Stayed in Apr 6, 2026

"Good"

3.0

close to the center

We hear the conversation of the neighbors. sound isolation of the wall is not good. We had a bad luck that our neighbors spent whole night talking quite loudly and we could hear . We couldn’t sleep well .

Helpful?