The Grand Palace Hotel

The location is really nice with shops and restaurants all around. The view from the upper rooms is really nice, and the wifi worked well. The lobby, bar, and gym/sauna areas are all very nice, clean and comfortable. I enjoyed a very nice Swedish massage. The staff were all very friendly and went out of their way to help with anything I needed.

Similarly priced, and many lower priced, hotels in Addis generally have air conditioning or at least a fan in the room. My room had neither, which meant there was no air flow in the room and no abient noise. I had to sleep with my balcony doors open to cool the room down, which let in lots of mosquitoes. The elevator shaft also makes a beeping noise every 3 seconds all day and night. It was not super loud, but it is loud enough to hear when trying to sleep, and was quite bothersome

The staff were great and very friendly. Any questions I had were dealt with seriously and quickly. I would definitely stay with them again.

The staff were friendly and the hotel was clean

N/A

excellent

beer from outside not allowed

No aircon in a 5 star Resort? I ask 3 times to fixe the problem and no response!

No swimming pool available ☹️

The staff were very kind and welcoming and breakfast was delicious. The bed was comfortable and the bathroom and bedroom were clean. Wifi connection was fast and reliable. Location was near major sights and good restaurants, and there is a small shop nearby where you can buy essentials if needed. It would be nice to have a proper table and chair in the room where I could have done some of my work, but this was not a very big issue -- I mainly worked from the bed or downstairs if I had a virtual meeting.

The staff were very kind and welcoming and breakfast was delicious. The bed was comfortable and the bathroom and bedroom were clean. Wifi connection was fast and reliable. Location was near major sights and good restaurants, and there is a small shop nearby where you can buy essentials if needed.

It would be nice to have a proper table and chair in the room where I could have done some of my work, but this was not a very big issue -- I mainly worked from the bed or downstairs if I had a virtual meeting.

Staff were so friendly and helpful. Breakfast had a good variety.

The shower was not draining and someone had to come to clean it everytime i wanted to shower. I had specifically requested for a room with good airflow and no carpet because of sinuses…and as you may have it, i was given a room without a window and asked to pay $100 extra to upgrade into a room with a window.