Mikasa Bacalar Hotel Boutique, Lagoon Front

Mi Kasa Tu Kasa was a lovely boutique hotel on the lagoon. Love how the accommodation buildings are all separate and not one big building. The grounds were lovely and being able to access the lagoon for a swim and free use of the kayaks was great value. Breakfast was fast and substantial, staff were lovely, perfect setting close to the water; fruit, yoghurt and granola, then choice of eggs/omelette etc was great value. We did get the bigger room and it was huge! Huge bed, living area, kitchen, massive bathroom, shower and wardrobe/dressing area, very luxurious. Great little balcony with water views. Julian was phenomenal, he offered to call us taxis as needed and gave us his WhatsApp. Taxis to centro were Mex$70 for a 10 minute ride, all the drivers were friendly and professional and the wait was never long. Mex$300 taxi to Los Rapidos and get the staff there to call you a taxi to return. Highly recommend, we spent two hours there and regret not eating there, also doesn't matter too much what time you go. Another regret was not realising could have had lunch and.or drinks there, someone wasn;t listening fully at check in :( we did walk to Rancho Encantado next door for a lovely water side lunch, easy walk. We travelled in May which is the low season and was perfect, not busy, we had nice cloudy days, rain at night so not too hot and bonus, I didn't see a mosquito! I only got 2 bites in 3 days and that was getting off the ADO bus when arriving.

Leaving the property and our room each day, its all so peaceful and relaxing. The pool didn't look too clean. I understand the luxury of having lots of trees around will mean leaves etc in the pool constantly and do not mind that, but the floor of the pool, I could not tell if it needed cleaning or that's how it is. I still swam in it, and relaxed by it, nothing bad happened :D

Un lugar encantador con acceso a la laguna y con piscina con agua templada muy agradable

Excellent!

Wonderful and magical place. Great breakfast and Ema Is a nice host. It would be nice to have the restaurant open for longer hours or at dinner hours too.

The Staff are amazing people. If it hadn't been for them, the stay would have been most disappointing. When we arrived for our 3-day stay, that was meant to be a final respite from the past month of intense travelling throughout Mexico (over 2000kms), we were told that their was no restaurant service (!). This meant we would have to leave the hotel for meals (besides breakfast) and we simply did not have it in us. We were frankly very disappointed, complained that this was not mentioned on the booking page. In the end, thanks to the staff's efforts in pulling double shifts, particularly Marcos, the cook, they accommodated our need. Marcos is a fantastic person, cook and extremely efficient. He's literally a one-man band—from taking orders, to cooking, to preparing drinks! Incredible person that merits all our respect. If it weren't for people like him, the world would be a much less happy place. Special thanks to Lupita for the good vibes in the restaurant during meals and Julian for doing his best to accomodate our needs from the front desk.

There's barely any furniture in the bedrooms, so some personal belongings end up resting on the floor. No table or chair to speak of. The lighting is a bare minimum (indeed, you're at the balneary so you won't spend much time in the room), but still, a simple table would be nice. The toilets do not have a door for privacy. This can be very uncomfortable for some, including some individuals of our party of 5.

Highly recommend beautiful, clean , great staff

Lakeside

Pool, staff, breakfast, location

Most beautiful and peaceful atmosphere.gorgeous water front on the lake with swings and kayaks included Very friendly staff. Breakfast included was delicious and well served portions with great coffee. Fruit, yogurt with granola, eggs served to order, toast with butter and strawberry preserve. This is paradise and will return again. 5 min ride to train Maya Station. 8 min ride to the town parks center, lots of restaurants and the taxi drivers all seemed very honest and did not over charge.