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8.2 / 10 Guest Rating

Hotel Real Mercedes

Av. Itzáes, 261, Mérida, YUC, 97070, Mérida, MX

Hotel Real Mercedes - main view

About the Property

Luxurious Spa Services - Indulge in relaxing massages and body treatments to rejuvenate your body and mind during your stay at Hotel Real Mercedes.

Modern Amenities - Benefit from complimentary wireless internet access, concierge services, and a hair salon to enhance your overall experience at the hotel.

Delicious Dining Options - Enjoy a complimentary continental breakfast at Colibri, and treat yourself to a satisfying meal served on-site, ensuring a memorable culinary experience.

Immerse yourself in luxury and convenience at Hotel Real Mercedes in Mérida. Experience top-notch services and feel right at home with our range of amenities. Book your stay now to enjoy a perfect blend of comfort and sophistication.

Facilities & Amenities

Free WiFi
24-hour front desk
Concierge service
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
24-hour business center
Playground on site
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent56 verified reviews
AI Summary

Guests highly rate the buena ubicación and frequently praise the excelente atención y amabilidad del personal.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.2
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

K
kevin
Verified booking
friends
Standard Room
Stayed in Aug 31, 2024

"Exceptional"

10.0

Excelente lugar

Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Aug 20, 2024

"Detalles "

8.0

En general bueno solo no hay cajones de estacionamiento aunque dan opciones fuera del hotel. Aun cuando hay elevador no lo tiene funcionando lo podría ser un problema para personas discapacitadas o cuando llevas equipaje pesado

Helpful?
M
Michelle
Verified booking
family_with_children
Standard Room
Stayed in May 10, 2024

"Good"

6.0

Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc

Helpful?
B
Bernadette
Verified booking
Standard Room
Stayed in Apr 8, 2024

"Exceptional"

10.0

Rooms are spacious . Excellent location to dining options

Helpful?
A
Adilene concepcion
Verified booking
family
Standard Room
Stayed in Mar 7, 2024

"Good"

6.0

La recepcionista que esta en la tarde es cero empatica y pesima actitud de servicio, parace que llegamos a incomodarla, no esta al pemdiente del ingreso de vehículos para ver la dimensión de ellos y sugerir estacionarse, esto porque el estacionamiento es muy chico

Helpful?
J
Jean Claude
Verified booking
Standard Room
Stayed in Mar 3, 2024

"Excellent Hôtel "

10.0

Établissement très propre, le confort des chambres est soigné même si la décoration est minimaliste. Petit déjeuner juste ce qu'il faut pour un européen... Stationnement devant l'hôtel même si les places sont comptées. Accueil poli à la réception sans excès d'amabilité. Excellent rapport qualité/prix car un peu excentré du centre-ville à environ 15', mais c'est un détail.

Helpful?
J
Jennifer Cristell
Verified booking
Standard Room
Stayed in Feb 25, 2024

"Todo estuvo bien "

10.0

La verdad, las camas son cómodas, la ubicación es muy buena. Recomendado.

Helpful?
M
margarita
Verified booking
Standard Room
Stayed in Feb 19, 2024

"Excellent"

8.0

Ubicación ,tranquilidad del área

Helpful?
M
Miguel
Verified booking
family
Standard Room
Stayed in Feb 10, 2024

"Excellent"

8.0

Mencionaba mini bar y no tenía en el cuarto.

Helpful?
J
Juan
Verified booking
Standard Room
Stayed in Feb 2, 2024

"Excellent"

8.0

Solo si pediria que el desayuno que ofrecen sea con mas variedad, de ahi en fuera todo bien. Gracias

Helpful?