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8.2 / 10 Guest Rating

Hotel Real Mercedes

Av. Itzáes, 261, Mérida, YUC, 97070, Mérida, MX

Hotel Real Mercedes - main view

About the Property

Luxurious Spa Services - Indulge in relaxing massages and body treatments to rejuvenate your body and mind during your stay at Hotel Real Mercedes.

Modern Amenities - Benefit from complimentary wireless internet access, concierge services, and a hair salon to enhance your overall experience at the hotel.

Delicious Dining Options - Enjoy a complimentary continental breakfast at Colibri, and treat yourself to a satisfying meal served on-site, ensuring a memorable culinary experience.

Immerse yourself in luxury and convenience at Hotel Real Mercedes in Mérida. Experience top-notch services and feel right at home with our range of amenities. Book your stay now to enjoy a perfect blend of comfort and sophistication.

Facilities & Amenities

Free WiFi
24-hour front desk
Concierge service
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
24-hour business center
Playground on site
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent56 verified reviews
AI Summary

Guests highly rate the buena ubicación and frequently praise the excelente atención y amabilidad del personal.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.2
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

C
Catalino
Verified booking
Standard Room
Stayed in Dec 31, 2023

"Excelente estancia por el precio."

10.0

Todo excelente, únicamente se podría mejorar un poco el desayuno que es muy lijero, pero por el precio, todo bien.

Helpful?
M
Miguel
Verified booking
Standard Room
Stayed in Dec 23, 2023

"Muy bien ubicado."

8.0

Buena ubicación y muy céntrico.

Helpful?
D
Dennis
Verified booking
Standard Room
Stayed in Nov 15, 2023

"Good"

2.0

Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!

Helpful?
J
Jose Arturo
Verified booking
Standard Room
Stayed in Nov 12, 2023

"No lo recomiendo "

4.0

No recomiendo este Hotel, dice tener estacionamiento, pero solo hay 6 lugares. Desayuno continental malo, jugo de naranja diluido, menú a la carta con faltantes toda 1 semana, mucho ruido de la calle, recepcionista poco amable, internet con muchas fallas, la tele se desprogramo varias veces. No entiendo cómo lo califican bien.

Helpful?
U
USIEL DE LA CRUZ
Verified booking
family
Standard Room
Stayed in Nov 7, 2023

"Excellent"

8.0

Lugar bastante bien, limpio, seguro.

Helpful?
G
Gustavo
Verified booking
Standard Room
Stayed in Nov 4, 2023

"Good"

4.0

No es lo que esperaba como hotel

Helpful?
J
Jason
Verified booking
partner
Standard Room
Stayed in Oct 28, 2023

"Excellent"

8.0

We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).

Helpful?
L
LUIS MIGUEL
Verified booking
Standard Room
Stayed in Oct 20, 2023

"Excellent"

8.0

Habitaciones limpias y amplias, buen servicio. No cuenta con agua caliente y estacionamiento pequeño.

Helpful?
D
DAVID
Verified booking
Standard Room
Stayed in Oct 18, 2023

"Excellent"

8.0

Podría mejorar la limpieza en las habitaciones, y no descuidar el hecho de dejar ropa de cama sucia (en nuestro caso, cojines-almohada), un adecuado lavado de los vasos que dejan en la habitación, y mejor limpieza en la zona de la regadera. La ubicación es buena, aparentemente muy segura. Adolece de contar con un estacionamiento adecuado y suficiente para los huspedes. El personal es amable.

Helpful?
A
ALEJANDRO
Verified booking
friends
Standard Room
Stayed in Sep 28, 2023

"Exceptional"

10.0

Good place to stay

Helpful?