Hampton Inn & Suites Benton Harbor

Clean and pretty, close to stores and shops. It is always our favorite stop on our yearly migration. Absolute best hotel breakfast between Detroit and San Francisco. The gym is clean and large with plenty of windows, too. Staff was accommodating and helpful with our dogs.

I did NOT request they be close. I requested they be adjoining. I received an email from you stating you had contacted the hotel and the request would be granted. They said they NEVER received that request and all adjoining rooms had already been filled. So did you send the request? Did they reply? There is a computer glitch I think. And you must research to make sure it is fixed for future guests!

Clean and comfortable

Not as much hot breakfast as I though there might be

It was clean. The room was very nice. The room and hotel seemed updated.

It had random scary people walking through the property and parking lot. It did not feel completely safe. There were people outside the back looking into the windows. Drugged out people walking through the parking lot When I went to check in, the person was a little rude. They just looked at me and basically said, what do you want. I asked nicely to check in, they were a little rude about it. Not sure if that person was having a bad day. They were friendly when I checked out. It was the first time I had ever been confronted with a rude person while checking into a hotel. I am not a confrontational person so it made me super uncomfortable. Everyone else was friendly.