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8.4 / 10 Guest Rating

Xcabal Hotel boutique

Carretera Federal Bacalar-Xtomoc kilómetro 23 Carretera Federal Chetumal-Cancun km 23, Bacalar, mx

Xcabal Hotel boutique - main view

About the Property

Beachfront Boutique Hotel
Nestled in Bacalar, Xcabal Hotel boutique offers a serene escape by the beach.

Garden Oasis and Culinary Delights
Guests can unwind in the lush garden, relish delectable meals at the on-site restaurant, and sip refreshing drinks at the bar.

Comfortable Rooms with Modern Amenities
Each room boasts a private bathroom, free WiFi, and some even feature a charming balcony for a picturesque view.

Indulge in a tranquil retreat at Xcabal Hotel boutique.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Tour desk
Massage services

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent765 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness7.7
Service9.2
Location9.3
Room Quality7.2
Amenities8.7
Value for Money8.2
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

P
PriscillefrFR
Verified booking
extended_group
Standard Room
Stayed in Jan 31, 2026

"Belle vue sur la lagune"

7.0

S'il fait beau, emplacement ideal sur la lagune

Logement humide, mobilier de la terrasse pas trés propre et confortable. Probleme d'alimentation d'eau courante dans la journée

Helpful?
P
PortillomxMX
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Excellent"

8.0

Muy amable quien nos atendio

La habitacion esta en el paso de todos y es poco privada, se escucha todo.

Helpful?
V
ValerioitIT
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Very Good"

7.0
Helpful?
J
JamesgbGB
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

The staff were extremely helpful and the manager was always around and willing to go above and beyond.

Helpful?
P
PATRICIAfrFR
Verified booking
couple
Standard Room
Stayed in Jan 17, 2026

"Very Good"

7.0
Helpful?
I
Isabel XimenamxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

9.0

The restaurant was not available

Helpful?
L
Lazaro ToribioesES
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Excellent"

8.0

Problema con el agua fría 8

Helpful?
L
LisausUS
Verified booking
extended_group
Standard Room
Stayed in Jan 12, 2026

"Very Good"

7.0

Hot showers and cleanliness

No kayak or paddle board, will need a car!

Helpful?
M
Mario RosendomxMX
Verified booking
couple
Standard Room
Stayed in Jan 12, 2026

"Bacalar Un lugar paradisíaco"

7.0

La vista a la laguna es impresionante.

Le faltaron trampa de olor de los sanitarios (regaderas y lavamanos), durante la noche suben los olores del drenaje. No nos comunicaron que se corta el servicio de agua durante la noche y se activa durante el día. No puedes bañarte durante la noche y menos usar la taza del baño, nos ayudaría una o dos cubetas de agua para el uso del sanitario durante la noche. Una botella de agua en la habitación para hidratación personal sería de gran ayuda.

Helpful?
A
AntoniadeDE
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Schöner Ort in einem schlechten Zustand"

6.0

Die Lage direkt an der Lagune war wirklich schön. Leider hatten wir nicht so viel Glück mit dem Wetter, weswegen die Lagune nicht so schön türkis leuchtete wie auf den Fotos. Ein Auto ist allerdings unbedingt notwendig, um in die Stadt zu gelangen.

Leider hat das Hotel seine besten Jahre hinter sich und es wird auch nicht daran gearbeitet, das zu verbessern. Der Steg ist marode, die Daybetten gibt es nicht mehr, die Farbe auf der Terrasse unseres Zimmers am Abblättern, der Boden im Badezimmer verfärbt… Das Personal ist eher demotiviert und passiv. Mit mehr Liebe zum Detail (wieso teilweise Plastikpflanzen, wenn mit ein bisschen Liebe dort alles wächst?) könnte man es wieder schön machen, aber so würde ich nicht mehr dort hin fahren.

Helpful?