B&B Gli Archi

In sintesi: Dopo aver prenotato, e quindi pagato, ho chiamato la titolare per accordarci per il check in visto che sarei arrivato di notte ma lei, pur essendo in sede, non è stata disponibile ad aiutarmi e mi ha addirittura chiuso il telefono in faccia. Arrivato il giorno della prenotazione ho visto che non è un B&B ma è un affittacamere. Non ha una reception, niente colazione, bagno non in camera, niente bagnoschiuma e neanche uno specchio in camera. La responsabile, per quanto riguarda il bagno, mi ha detto che sono stato io a scegliere questo (camera economica) ma nella prenotazione non diceva niente di tutto ciò. Tramite lo stratagemma della caparra di 50 euro (che mi ha restituito) mi ha fatto pagare la tassa di soggiorno di 15 euro senza farmi la ricevuta fiscale.

The property manager is not friendly and poor communication. When I go there to check in they did not answer the phone. Waited more than 30 minutes to check in. Rooms are located in a shared apartment and no private entrance. You need to wait for the owner to come down and open the door for you. Also they keep a cash deposit of 50 eur per person by the time you check in which is unusual. Not worth for the price you pay.

Adresse parfaite pour un logement sain et fonctionnel. Il n'est pas situé dans le quartier le plus proche du centre de Pise, mais on y gagne un calme non négligeable. Maria, la propriétaire, est honnête, arrangeante et surtout d'une grande gentillesse ! Nous recommandons à 100% ! Attention cependant à ne pas vous faire surprendre par la caution (la nôtre était de 50€ pour 2 nuits) qui est demandée à l'arrivée (ce qui n'est pas indiqué clairement en réservant).

Llegamos tarde debido a un retraso del avión y no han hecho pagar suplemento. El día del check-out nos cortaron el agua por una avería sin dar mas explicaciones.

I liked the stay in B&B Gli Archi. Rooms were cozy and clean. Surrounding was very silent and peaceful. Apartment was only around 15-20mins from Pisa tower going by foot and also there is market near apartment. Host was amazing - we got the help pretty fast when we needed it, plus we got some tips about moving around in Pisa.

The only thing that was uncomfortable, was super loud fan in AC. It wasn't possible to turn fan off, so we had to turn off AC at nights, making room hot inside pretty quickly.

Room was very welcome proper clean and the owner super kind

Air conditioning bit louder , WiFi wasn’t working properly

The lady was very helpful, gave us lots of recommendations for places to visit, but thwre was quite a language barrier, because we cozld only speak English. The deposit at the beginning was surprising for us, but she was very flexible with returning it, we were able to agree on a time that was suitable for us. The accomodation was in a quiet part of the town and was very clean and nice.

The AC was recommended to be used only on a 25+ degree setting, which was warmer than the actual temperature outside.

Room and bathroom really clean. Maria was helpful and made sure we were ok. She helped us to call a cab.

Air conditioner too loud, poor wifi reception and room quite small.

Clean and easy access and parking Maria was wonderful, lots of info and very helpful

The location was good

I have a number of issues. we checked in at 10 because of our flight. I did inform the owner and she charged me extra. Thats a policy so its ok. We were traveling with kids from America. my children were jetlagged. they were unable to sleep so were talking. let me reiterate they were just talking, not screaming, not shouting. the owner warned us twice and then came knocking at the door and said " make the baby quite or I will call the police". my daughter started crying and we were so stressed out that we left the hotel at 2 am and returned after sun rise. which means we spent hours in our car just because of the stress. she had no empathy, my child is only 2. it was a dreadful experience. also she took €50 as a security deposit and it has not been returned.