ORI Kyoto

The room was spacious for a japanese hotel.

This hotel had no amenities. Just a check in counter with powdered coffee, tea bags, toothbrushes or robes if you wanted to take them. It was clean and efficient, but we felt the hotel lacked a lot for the amount we paid. The value just wasn't there for the amount we were charged. The beds in the family suite were large, but thin futon mattresses on hard plank beds made them very uncomfortable. The couch space was nice in the family room.

Rooms were clean. Definitely appreciated being able to store luggage.

Rooms felt small for 4 people. Not much space to move around in the room or put luggage.

Clean, great amenities and the room was a good size compared to others in Japan. We loved having a kitchenette as well. Staff were very friendly and spoke good English. Washing machine in our floor which was also extremely convenient

Nothing

Tout, c'était parfait ! Grand, propre, confortable

Cozy & wabi-sabi decoration. Spacious room with so much counter/ table top space.

Minor issue - carpet in room ‘moved’ with visible gap exposing the floor. Should be easy fix.

I liked the room because it had everything I needed for a few nights. It was clean, and the bathtub and shower were super clean. Really a nice bedroom and worth the money.

I wasn't a fan of the staff or how they greeted us. When you're traveling with kids, you expect more help, especially when you're super tired. Honestly, I didn't like the electronic check-in and how the staff acted like it was still pandemic times. A personal touch and some care are really important, especially in this industry. I wouldn't book this kind of hotel again if I'm with my children, as I really expect some care.

The cleaniness and how modern it was

Nothing