Hermann Hotel Pattaya

Our experience here was very up and down. The hotel was fine, great location on beach road with fantastic views. The breakfast was good as it chopped and changed from buffet one day to pick from a menu the next to a bit of a combo the next. The staff at breakfast were lovely and friendly. The pool area was good but had no shade in the afternoon and lacked any holiday vibes. There was a bar but maybe a bit of music or a happy hour would have made it better. Without doubt the worst thing about this place was check in and check out. When we arrived the lady at reception just listed all the reasons we would be fined if we didn’t follow hotel rules. It was like being scolded by a horriblea teacher. She just read from a list and it was extensive. Had we not already paid we would have walked out. We had the same experience at checkout with the same lady. We were forced to pay our deposit with cash, and we wanted to pay our small hotel bill using our wise card but she wanted to take our bill out of our cash deposit. We explained that we needed the cash for our transport back to Bangkok but she continued to argue. It was a room deposit the money was ours, I eventually reached over the counter and grabbed the 1000baht note and offered our wise card. The whole experience was horrible and certainly not one we have encountered during our many visits to Asia previously. I would not stay here again

Gave this hotel 5 stars after seeing all bad reviews! We stayed 2 nights on an ocean exec double 8th floor Bit very of the reviews but I want to say following, Room was beautiful, big and spotless with a view over pattaya Bay. Hotel staff, gracious and polite. Check in was easy even without physical passport just a photo. Nobody broke in and stole anything from room. People whingeing about small TV, space in shower etc are morons,if you want a 51 inch TV or a walk in 20 square bathroom then maybe stay home, it's a hotel for goodness sake Elevator is awesome and unique as well Walking distance to everything and beach is 2 mins walk from front of hotel, restaurants close by and all around. If you are looking for a value hotel with a view and nice clean rooms then Hermann hotel, if youre a snob Hilton is that way for about $400 more I will definitely stay here again next time in pattaya! Thanks to management

👍

We travel a lot but I can definitely confirm that this was the worsttt worst stay ever! Unfriendly staff, construction around the hotel, also we wanted to check out earlier than our end date, Expedia emailed them and the hotel staff told me to explain my personal life as a reason why we are leaving early and their behavior was so unprofessional that the Expedia representative apologized from me! Horrible stay! DO NOT EVER BOOK THIS HOTEL. THINK TWICE PLEASE

Stayed here many a time and will be back again.

Very very nice and good value for money. Great stop to

Charge you for washing the bed sheets

Convently across from the beach

Very nice place. Beds could be a little softer and some rooms ac could get colder. But the staff and people are amazing. You would not regret staying their

😊