Hotel ZAZZ

The look, the staff, the speakeasy

We loved the vibe. It was modern and retro with a lot of whimsical touches. Lived the Speakeasy.

The price was high but it was during Balloon Fiesta so it was high all over.

Had a very unique flair. Absolutely beautiful art designed by local artists!

Don’t have anything that comes to mind.

Eclectic environment with really fun decor. Watering station, speakeasy, lobby and more were a nice upgrade to this motel. Would definitely recommend to others. Lots of eateries within walking distance.

The Hotel is in great location...older but updated..."quirky" in a good way. However, don't fall for Owner / Mngt BS - only care about themselves. I was charged for additional 3 night stay that somehow got booked (not by me) even though already had 2 Rooms for prior day / next two days so WHY would I need another. The Mngt said no refund as was during Ballon Fest and when I went to ck (to prove point) they had rerented the Room I paid for. Just bad and unprofessional biz decisions. Do yourself favor and bypass this place. Alan V

Staff is friendly and rooms are clean…but overpriced. Though I was there during balloon festival, when *everything* is overpriced. The neighborhood seems unsafe at night - but so does most of Albequerque, unfortunately.

There is no hot tub this would not let me give a 1 I would give a 0 for customer service. I left property after my first night they are still charging me for the other two nights. They kept on texting me even after I stated I was leaving. There is no Manager on site and they did not stop texting me until 3rd email from me. I wanted relaxation and for that price I have expectations. I expect to park onsite. If you want to drink at a speak easy might work for you. I have never dealt with such horrible customer service and I preferred to leave that motel rather then stay them holding the additional $600 would not keep me there. The door would not close well, it would pop open if we didn’t put deadbolt on. Be careful on the stairs, they don’t look like they were updated in 15-20 years. My stay was supposed to be Sunday to Wednesday but I called Hotel.com at 5:55am on Monday stating I was not happy with the location I did not feel comfortable, I could not relax in a hot tub. I will say the Spa was great and by Spa it was massage and facial. They had a hot tub and Sauna. They were kind and caring.