Bergwelt Grindelwald - Alpine Design Resort

特に景色が最高でした！

Location of hotel is superb. Close to the town and mountain lifts. Nice outdoor Jacuzzi in spa area. Cool bathrooms near reception.

Noise level of restaurant below our room was insane. The hotel had outdoor events on two out of the three nights we stayed which was deafening and went on late into the evening with no prior notice when we booked. The reception supervisor apologised on Whatsap and offered us complimentary massages which was a nice gesture; however, we would have preferred the peaceful mountain break that we booked this hotel for! We did not see a manager throughout our stay and staff were not that friendly in the bar or restaurant. Check in was chaotic. The rooms were extremely hot with no real aircon, just air being blown into the room. Room cleaning was very poor and upon arrival our bathroom was dirty and someone else's luggage was in our room. Management need to review the customer service and cleanliness of this hotel and provide better training for staff.

Great location. Nice clean hotel. The weather was a bit hot during the day during our stay, but we appreciated the dyson fan in the room to cool it down.

O atendimento de toda a equipe foi excelente, profissional, educado, com funcionários extremamente simpáticos e prestativos. O café é delicioso com grande variedade de itens, com uma vista para montanha relaxante.

Banheiro aberto para o restante do quarto.

Location

Hospitality could’ve been better

حجزت أطلاله على الطبيعه وتفاجأت بمباني تحجب رؤية الطبيعه امامي

الخدمات لا ترقى لفندق خمسة نجوم ولا اربعة بل ولا لثلاثة نجوم لا يوجد موظفين للمساعدة في حمل الحقائب الفطور عادي وأقل من العادي القيمه مقابل الخدمات مبالغ فيها ولا تستحق هذا المبلغ لا انصح في الإقامة في هذا الفندق

Absolutely excellent hotel. Stayed for 6 nights and had a great time. Incredible location and views, great spa facilities, fantastic breakfast and friendly staff.

There is barely anything I can fault, the pool is a little small, so best for a cold plunge rather than swimming, but otherwise brilliant,