Newbridge on Usk

It has a great location right above the river. Plenty of parking. A lovely terrace to enjoy drinks and the main building has old world charm. The food was excellent even if we hadn’t realised that the Sunday evening dinner menu would be restricted to the Sunday roast. The manager was flexible in offering us a ground floor room given our allocated top floor room was very hot indeed given the heatwave.

The initial greeting at reception was a little confused. We were told to go to the bar (notwithstanding Sunday lunch service was in full swing with a singer entertaining the diners). Once there we were escorted back to reception by the manager. Perhaps we could have been left at reception with the manager called across by the member of staff!! Some elements were a little tired. The room (detached from the main building) was well appointed but some of the fixtures and fitting need a refresh. There was no aircon in the room which was a shame given the weather was super hot. We did have a good fan in the room to keep the temperature down a bit however.

Happy heron room - bed was extremely comfortable, nothing other than a bit of sealant needed fixing, staff were lovely, breakfast was fantastic- no complaints :)

Staff. Very clean.

Location

We visited for a joint Father’s Day and birthday, well polished service, very friendly welcome. Wonderful location on the banks of the river Usk, very good food, well priced and served with panache. Well cooked food, attention to detail and better than many places in the local area, well priced will be back. Thank you 🙏🏻❤️

We stayed for 2 nights. The location by a bridge on the river Usk is perfect. Most things were perfect. Positives : Comfortable double bed and duvet well stocked coffee and tea bar Excellent food at dinner in the evening, worthy of a michelin star Service from alex and marius, on point Negatives : we opted for the option with breakfast included. we were a little disappointed to find on arrival that this was only continental breakfast and not hot food. No where was this small detail mentioned on booking.com and we feel this is a major lapsus and very misleading. The water in our shower (perch) did not evacuate but stayed in the foot tray. the cold tap on the basin did not work and made a loud noise when opened . Shower gel and shampoo could have been more generous for a 2 day stay for 2 people. Overall a very nice stay , with very good food but needs a full english breakfast addition.

A beautiful, cut off location in the countryside with quality food, personable service and a luxury feeling room. We felt looked after from the start, comfortable and relaxed throughout our weekend. The staff understood our dietary requirements and were attentive to that throughout our stay so we did not have to repeat ourselves.

There was an incident on our final night regarding the water turning brown, in which we didn't feel very reassured, however, it passed clear by a few hours time that evening and a bath was possible and no issues to follow.

Such a lovely place. Rooms and restaurant very clean. Staff very welcoming and friendly.

All the staff were very friendly, professional and they really knew their job. The food was excellent and the dinner I had was the best vegan meal I've had since I went vegan 5 years ago! The room was comfy with a gorgeous bathroom. Plenty of parking space

The room was a bit dark, but actually in the heatwave we had at the time, that was fine. The car park is quite steeply sloped, which is not so good for motorcycles, but the surface was fine.

Absolutely Fantastic location and amazing staff!!!! Thankyou x🥰