Forte São João Villas da Praia

Nice location, spacious property with swimming pool(though we couldn’t use it because of the cold weather) and beach view

1) Checkin was at a different location which was one of their hotels. Our checkin was delayed by 1 hour due to delay in cleaning the house. We had to wait at the lobby after a tiring day of driving. As a compensation, they offered a free dinner for us for 1 night in their restaurant. 2) The property was advertised on Booking.com as including working internet and TV, yet there was no internet throughout our stay which is basic essential services. 3) Smoke alarm battery was low and kept chirping loudly for 1 whole night. This was rectified the second day upon complaining however this could have been a safety issue. 4) It was also mentioned that the outdoor pool would be heated throughout our entire stay but the heating was not good enough and the water was very cold to enter 5) Due to rain on 2nd and 3rd day of our stay, the ground floor bathroom started leaking. Due to not having a mirror in the bedroom, all our accessories/pouches and expensive makeup stuffs were in the bathroom which got completely wet and destroyed. We had a loss of around 200 euros due to this. We officially raised a complaint while checking out of the property asking for compensation for the loss and our bad experience but haven’t heard anything yet from them.

The services and facility was worst class and I have never had such worst experience in my life in all the booking that I hd done.. WiFi was not working .. tv did not work .. hot water was not sufficient.. most of the days half of the people could not take bath.. no one was picking the phone and there was zero customer services.. our holiday was spoilt… can u pls arrange for refund pls as it was total waste of paying such a large a amount for zero value

Абсолютно все

Был обещан бассейн с подогревом , но он был сломан

The location and the view are excellent. Distribution of the rooms two downstairs (pool level), one goundfloor (kitchen & living room level) and two masters upstairs, was perfect for our 2 families with children/teens.

There was nothing really to dislike. Just to say something would say overlooked by the neighbours, but didn’t bother us.

Tout était nickel merci

Quelques cafards à l’horizon

A localizacao é excepcional, mesmo sobre a falesia, perto da praia e com vistas magnificas. A privacidade é também excelente. A Limpeza é impecavel e o pessoal de limpeza é inexcedivel. O espaço, no geral é muito bom.

O serviço de recepçao é mau e a manutençao deficiente.. tivemos alguns problemas como por exemplo inexistencia de agua fria num dos lavatorios de uma casa de banho ( só tinha aguz quente) e a manutencao demorou 2 dias para substituir uma torneira. Os equipamentos da cozinha estao desactualizados e sao fracos, em nada compativel com o preço. Os 3 quartos dos pisos inferiores sao antiquados e também desadequadox ak preço. Quando chegamos um dos lugares de estacionamento reservados para esta casa estava ocupado pelo carro de um funcionario. Mesmo depois de pedir para o retirar estevd lá 2 dias. Estes pontos maus nao estao em linha com o preço cobrado.que é top.

Great views from the upper floors. Plenty kitchen appliances. peaceful location.

Not enough beds as we booked for, had to pull some camp style beds out. Also it wasn't clear where to get the keys from, even when we phoned the hotel they could not help us until we found them 40 minutes later.

great location and lovely house

bed arrangement not exactly as in listing but host sorted it out quickly