LUMA Hotel San Francisco

Beautiful, stunning and modern, with just the right touch of whimsy to create a cozy atmosphere in a high-tech environment. As a solo disabled traveler, this hotel has excelled at meeting the requirements of the ADA, not only the technical provisions but the staff is well trained, friendly and accommodating. The property and room were immaculate. I give this hotel the highest recommendation to anyone looking for an amazing experience at an incredible value.

Outstanding, accommodating staff and super comfortable rooms — modern, great TV, spotless and cozy. The gym is great too!

Excellent location, a lot of easily accessible transportation, staff is extremely friendly and helpful, Hotel room is clean and updated, given the excellent location. The value paid for the room was reasonable.

This stay was perfect to say the least! Guest services was so sweet to us! Valet was a breeze! Thank you to everyone here for making our stay an amazing one!!

I wanted to write a review in gratitude of this amazing place. My daughter and I stayed here for the Billie Eilish concert and they made is seamless. The staff are SO accommodating and friendly. There were a lot of people staying here, but they really have managing the crowds down to a science. When we arrived, they had vallet out in the road along the line of cars, greating us and starting the process. The room was so beautiful with fun technology and beautiful views. We had dinner on the rooftop with even more views and fast service. (We accidentally got into the wrong elevator for the restaurant, but a staff member was with us and used his card to take us to the top). The walk to the show was quick and easy. After we saw the trams packed full of people and the long traffic lines from the windows of the room all night, we were sooo happy we had a short walk back. When we returned, there were really long lines for the elevator, but they opened up the service elevator and got us up to our room quickly. They even had a yummy snack bar open for late night treats and wine. In the morning we had our first robot breakfast delivery, which was SO fun and a highlight of our trip. Thank you for a great Mom and Daughter night!!

The customer service here is the best! I accidentally booked the wrong type of room for my fiancés birthday and thankfully they had another one available and they were so quick to help! It was seamless! Thank you for the front desk team!!

We had an amazing stay at the LUMA Hotel San Francisco and couldn’t have been more impressed. The hotel was spotless and beautifully maintained, and the staff was incredibly friendly and welcoming throughout our visit. The rooftop restaurant was fantastic, and the café in the lobby was a great spot to start the day. The location is unbeatable and just a short walk to see a basketball or baseball game, plus easy access to downtown shopping and dining. Our suite was chic and modern, with beautiful bathrooms and a very comfortable bed. We also had an incredible view overlooking the city and the bay, which made the stay even more special. One of the highlights was having Lucie the robot deliver our room service, such a fun and unforgettable experience. We would absolutely stay here again and highly recommend LUMA Hotel to anyone visiting San Francisco.

I loved the rooftop restaurant, the people, staff and everything. The hotel was very clean, and very welcoming, I really enjoyed my stay. And when I got back I will be staying there again

The service was …don’t use this word very often…Superb 🌟Chris at the front desk takes his job very seriously, friendly professional, but personable manner. The hotel is beautiful. It’s in a beautiful location. Stayed two nights will definitely stay again. We stayed on the 14th floor and the view was amazing. Honestly, the best hotel today I’ve had in a while and I travel frequently.

We headed to the city for a holiday get-away away with tickets for Cirque du Soleil and the Warriors. This was our first stay at the Luma, and we can't wait to return! 10/10!! Fantastic location, excellent service, super clean rooms and comfy beds. Also, they serve truly the best coffee and lattes in their Cafe. We can't wait to return.