Gen Hakone Gora

Everything was awesome! The room was huge, the view was amazing, and the food was delicious. The staff was super friendly and helpful.

Excellent experience. The room, the food, the in room onsen, and the staff were truly remarkable.

Massages

American breakfast option was disappointing. Very bland compared to the elaborate Japanese breakfast.

Great hotel and view , specially for a special day with your couple

Not a good place if your planning to go to town

The room is massive—but you probably knew that based on the price tag. Modern, beautiful, Japanese design. Amenities in the room and at the lobby are great. Staff is so kind and helpful. The private outdoor onsen had quite the view. The bedding was very comfortable. There were so many different places to sit and relax. This one room had more to offer than one could do in a single day. Dinner and breakfast were excellent events. Yuki was a fantastic host and conversationalist for both my meals. The food was incredibly delicious, and it was fun taking my time to enjoy each course—and there were many courses.

The room overlooks other residential or hotel properties, so one can’t be too sure it’s okay to be without clothes outside. Though the private onsen was always full of water, it was impossible to make the bath cooler. Onsens are hot, but I would’ve liked to make some adjustments anyway. Although the experience was luxurious, I think it was a considerable amount of money to pay.

快適でした。

とっても満足できるお宿でした！