Mama Shelter Lisboa

Emplacement et propreté

Staff lovely and friendly and helpful. Fun vibe, nice design.

Functionality is sub-par: no drawers in room and almost no hanging space (add hooks!); hot water took 8 FULL MINUTES to arrive and never reached optimal temp. Menu was good (nice variety and not limited to Portuguese standards), but poorly executed—you need a better cook, honestly.

We had a very disappointing experience at Mama Shelter. From the moment we arrived, we felt completely invisible — no “good evening,” no welcome, nothing. We were simply shown to our table without any kind of interaction. Our waitress was extremely unfriendly. She answered in a rude and dismissive way, as if we were bothering her just by being there. When the food arrived, it was honestly very mediocre. My meat was overcooked and completely tasteless. My boyfriend ordered the crunchy chicken rice, and it was just as bland — no flavor, no personality. What makes it worse is that I’ve been to other Mama Shelter locations and always had great experiences. This one was by far the worst. The drinks were not good either, which made the whole experience even more disappointing considering the price. We ended up paying quite a lot for a dinner that was absolutely not worth it. We left immediately after finishing our plates. We will definitely not be coming back and would not recommend this place.

Super leuk en gezellige bar . Origineel ingericht

Breakfast was a fairly typical hotel buffet breakfast. The breakfast itself was pretty good but I've had better. The restaurant is nice and bright and has a good ambience and food is nice and turns into a very lively bar in the evening. The rooms were compact but really good with super comfy beds.

The location is OK as long as you don't mind a bit of a walk to the city center. The area itself is nice but not too many restaurants. The concept though is a little different. No room service, no tea/coffee in the rooms. Everything is very modern and looks great, it's just a new type of hotel.

The hotel’s location is excellent and very close to the city center. There are many nice shops, cafés, and restaurants around. The staff was very friendly and helpful. The rooms were very clean and the decoration was beautiful. The room also had a hair dryer, a kettle, and a refrigerator. There was no minibar, but complimentary water was provided on the first day. The breakfast was excellent with a wide variety of options and everything was fresh and delicious. The restaurant is also a great option for dinner, and the food is very good. Considering the price, it offers great value for money. I would definitely recommend this hotel.

On the last night we heard some noise from the room upstairs. I would also have liked a kettle in the room.

serizio e sala colazione

servizio in camera - caffe al mattino - bollitore in camera

Location was great. Decent size rooms

We didn’t know the rooftop would be closed for the season. It would have been nice if that had been clear before booking. It was one of the reasons we picked the hotel and plenty other hotels had there’s open and we spent many evenings on other rooftops in the area