Himley Country Hotel

Hotel is tired but ok for the price

Dirty mould ridden rooms dust dirt and grime everywhere. Reception staff realy unwelcoming

The surrounding area of this hotel is stunning until you actually drive into the grounds. Plenty of parking spaces but the grounds and the outside of the building looks shabby. The reception was dark and dreary and the desk staff looked like he'd rather be anywhere but there! Absolutely no welcome or greeting no please or thankyou at all. Terrible customer service. The redeeming feature of the room was the clean looking bedding and towels, other than that i have to say ive never stayed in a room that was so dirty and tired looking but a better word would be exhausted!! The door frame near the yale lock looked like it had been hacked at. The room carpet was badly worn out. You couldnt see a view from the window because the windows were filthy and so were the window sills. The bathroom was disgraceful. Luckily i always have toilet wipes with me because there was the tiniest amount of toilet roll left on the roll. The shower curtain was hanging off, the radiator knob was held on with duct tape, mildew and mould throughout the grouting behind the sink and toilet was really dirty. Sink and bath not clean. Sink taps didnt turn easily and water dripped out constantly. I used bottled water to brush my teeth. I had to brave the shower in the morning and although it was powerful the water only came out of half of the holes in the shower head. This hotel needs a major overhaul, it lets the beautiful surrounding area down. Staff need training!

My deluxe room was quite the opposite however, for the price, what could I expect. There was one person on the front desk who had to deal with everything, there were no other staff. We were able to store our cycles in the kitchen which appeared no longer in use and he kindly, eventually, found a remote control that worked the TV. Unfortunately, at about 2am, the noise started, shouting and running about in the corridors, arguments, banging on doors, apart from not sleeping, this was quite frightening as the room doors were not that secure. This continued until about 6am. I asked for an explanation on check out and was told it was a crowd who had already been banned but I guess the sole member of staff was unable to do much on his own. I don't know whether it was drugs related or not but as soon as it had been quiet for a while, I was out of there hoping not to meet anyone in the corridors.

The bedroom was not clean and infected with wasps, bathroom not clean and very dated I payed £80 and would never use this hotel again marks out of ten. Nil

As the hotel uses old and bad conditions facilities they’ll ask you to give your card details to reception saying: for in case you brook something😂 ): mates nothing is new its all broken before you even inter

It was one of the rubbish hotels we've stopped at

Mattress springs stuck in you wafer thin pillows painted over sockets. Bathroom horrible. Restaurant closed down 4 years ago yet they have a bridal room? Looks like it was once a nice place. Outside dirty paint p peeling off weeds overtaken car park. Would not stay again. Staff were friendly though.

The whole building needs total refurbishment. We had a broken mirror, filthy wardrobes, disgusting bathroom, dirty kettle. The clean bed was the only redeeming feature or we would have slept in the car.

Check in was quick and easy. I had booked a twin room but on arrival we only had 1 small cup, and 1 pillow on each bed, we were supplied with extras once I went to reception. When making tea we discovered we only had supplies for one each so went without before departure. Room was shabby with broken furniture but beds were comfortable and we had a good night sleep