Rodeway Inn Commerce

The room was clean. The location was convenient

The overnight staff at the front desk was very rude when I explained that our room did not have hot water. He showed me there was hot water at the sink in the lobby, so I told him to check our room and he agreed there was no hot water but there was nothing he could do! I asked him since there wasn't any hot water for us to shower, then he should refund half of what I paid for the room back to the card, and he refused! So, needless to say, we won't be returning.

The location…. That’s about the only thing good about the room honestly.

The towels were stained. The sheets were stained. It was actually disgusting like if you know you have forever stains in sheets and towels that are white, why would you reuse them and put them out.. throw them away get your customer, new sheets and new towels…

The man checking in demanded 100$ Cash for a deposit he had my credit card on file but demanded Cash saying he would give it back to me in the morning I refused since a card for incidentals is what should be required he was hateful about Cash but no recipients for the deposit would be given. There were 10 coolers outside rooms beside us and the people staying there were having a party in the parking lot music so loud you could not sleep this continued for 4hours I asked the man to say something nothing was done ! At midnight I told Him we felt unsafe and had to leave the musics beer cans everywhere and the drug use out side our door was unacceptable. He still refused to do anything refused to refund our stay told me to go tell them to stop that he wasn’t going to do anything. The room had ants in the bathroom there was empty beer cans setting in the main office lobby all over the restroom in the lobby. This place is trying to steal 100$ cash from people and giving no receipts allowing drugs and alcohol party to carry on all night and refuse to do anything for the safety of the rest of the GUEST. unfortunately this was a horrific experience!

I was thoroughly disappointed in the experience from the start. I will not be staying at the hotel in the future.

You get what you pay for. It’s not TERRIBLE but I could definitely be better. There was no iron/ironing board in the room nor on the property it there was a washer and dryer you could pay for and use.

Room was clean comfortable and there were several restaurants close by

The first room smelled like cigarettes although it was nonsmoking and the TV would not work. We were then moved to another room where the door knob inside the bathroom did not work and someone from outside had to let you out if you cloded the door. Although the front desk clerk was helpful, his attitude did not seem like he wanted to be there. The signage should be better from the road with the amount of traffic it is difficult to find

I was expecting the worse after reading the reviews but it wasn’t terrible.

The ice maker didn't work. Had go to racetrac Fuel station to get ice. No coffee and the sheets had spots from candy in it...