Elia Platanias

The shower was ok, the rest was terrible

We booked the room for the jacuzzi in the room, which immediately when turned on, was filled with black flakes specific to jacuzzis that are not cleaned properly/maintained (you can look it up on Google, jacuzzi black flakes), the manager came to check and just sent someone to clean the outside of it, which clearly wasn't what they needed to do, you need to put some solutions inside like the "oh yuk jetted tub cleaner", and let the jets run for 30 minutes then repeat for like 2 times, probably 4 times given the state it was in, also the shower of the jacuzzi didn't work either, she said the repairman would come tomorrow to fix it which never happened, therefore the jacuzzi never worked, it was just bait. Secondly, we showed the manager that the balcony door was stuck, you had to push/pull REALLY hard to open or close it, she didn't say anything about it, just pretended like she didn't hear it. We paid for the breakfast for three days, we ate only on the first day as it was really poor, i preferred to go out and eat instead. Very bad experience, I don't understand how this hotel can have rating 9.

Everything was very good staff so friendly 🥰

Only the wifi was not good

Todo bien salvo que la habitación no fue la que se mostró en la foto que se me envió El aire acondicionado de la habitación donde dormir no funcionaba y las recepcionistas no fueron capaces de solucionarlo de ninguna forma

Hot tub and big rooms

I couldn’t stay longer

Great place, clean with friendly staff and in a great location. Will go back.

Very nice place. Spacious. Very clean. Near the beach and restaurants. We loved it.

Allthough very narrow to drive in, there is private and free parking under the hotel.

Shower full of black mold. Complained and got another room. 1st room also had hairs and an item from the previous guest(s). Cleaning staff bad and unprofessional. I know its a busy period but you should check up on your staff! Breakfast was distastefull and boring. We only used it once. We had no option not to choose it. Luckily there are breakfast places all around. Way too expensive for what we got. I must include we did get a room for 3 people, but our booking was for 2.