Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.4 / 10 Guest Rating

Hoshino Resorts KAI Poroto

1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902, Shiraoi, JP

Hoshino Resorts KAI Poroto - main view

About the Property

Convenient Amenities: Enjoy 24-hour front desk, elevator access, and complimentary coffee/tea. Free parking is available.
Comfortable Accommodations: Relax in rooms with minibars, flat-screen TVs, and free Wi-Fi.
Prime Location: Explore nearby attractions like Upopoy National Ainu Museum and Park, Tarumae Garo, and Lake Kuttara.

Book now and experience luxury at Hoshino Resorts KAI Poroto in Shiraoi!

Facilities & Amenities

24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional51 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the high quality food.

Categories

Cleanliness9.1
Service9.6
Location9.6
Room Quality9.1
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

C
CHI CHUNG
Verified booking
partner
Standard Room
Stayed in Dec 9, 2024

"Exceptional"

10.0

除了溫泉十分細小,餐飲、職員服務、住宿都完美

Helpful?
C
Christina
Verified booking
family
Standard Room
Stayed in Dec 5, 2024

"Exceptional"

10.0

Well trained staff and relaxing environment.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 1, 2024

"고요함과 힐링이 있는..."

10.0

료칸 다운.. 료칸. 현대적이면서도 전통적인... 아주 만족스럽다. 번잡함이 싫은 이들에게 적합

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Oct 21, 2024

"Exceptional"

10.0

Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.

Helpful?
H
Hwajung
Verified booking
Standard Room
Stayed in Oct 17, 2024

"재방문하고 싶은 곳"

10.0

직원분들 친절하고 협조적입니다! 건축물과 아이누족을 컨셉으로한 인테리어가 아름다워요. 온천이 딸린 객실을 선택했는데 여긴 컨디션 관리가 썩 좋지 않아서 대욕탕만 이용했습니다.

Helpful?
G
GIOVANNI
Verified booking
friends
Standard Room
Stayed in Oct 17, 2024

"Good"

6.0

ĺĺ camera assegnataci era in fondo ad un lungo corridoio, distante dagli ascensori. Essendo due persone anziane, abbiamo fatto richiesta di avere una stanza più facilmente accessibile ma senza risultato. Anche perché la proposta dell'hotel di cambiare stanza è arrivata dopo che si erano già disfatti i bagagli e sistemato le nostre cose inĺ camera. Altra cosa che ci ha spiacevolmente colpito è l'assoluta mancanza di un'alternativa alla colazione giapponese. Ora noi eravamo pienamente consapevoli del tipo di ospitalità alberghiera ma ci saremmo aspettati un po' di flessibilità sulla colazione. In fondo, un caffè, con pane tostato burro e marmellata un succo di frutta non ci pareva una richiesta impossibile da soddisfare.

Helpful?
Y
YONGJAE
Verified booking
Standard Room
Stayed in Sep 18, 2024

"전빈작으로 좋음"

8.0

시설 좋음, 하지만 무료 식음료 라운지가 좀 약함. 다과, 술 같은 약간의 서비스 필요. 2000엔짜리 술 마시는 체험 신청했는데 종교적인 의미가 들어가 있어서(불의 신에게 술을 바침) 좀 불쾌했음. 하지만 뷰는 좋았음. 음식도 아주 괜찮았음

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 13, 2024

"寧靜而優美的波羅多湖"

4.0

寧靜而美麗的婆羅多湖畔,晴朗清新的空氣和微風,可惜的衛生糟糕,免洗馬桶噴水頭都黑色污漬,浴室牆壁發霉,房間內溫泉非常髒,第一天泡完我們皮膚都發癢,餐點品質普通,除限定用餐時段第二天還延遲到八點才能入席,最後我們只想趕快離開到下一個飯店行程

Helpful?
R
RvMDlcnCN
Verified booking
Family
Standard Room
Stayed in Aug 13, 2024

"Great stay, great experience"

10.0

-Very nicely located next to the Ainu museum -Well trained staff, greeting you from the entrance including concierge and bell boy -Rooms very nice, high quality material and amenities, views of the lake - outdoors onsen really nice, not massified at all and with great peaceful views of the lake -food was also very nice, we enjoyed more the breakast specially the ainu stew than the dinner, but dinner was also great

Helpful?
M
MohammedyumxMX
Verified booking
Family
Standard Room
Stayed in Aug 10, 2024

"Amazing Onsen"

10.0

The water at the onsen Sankaku no yu is amazing. We went to three additional onsen after KAI Poroto but the water at KAI was the best. The main pool has a part that is outdoors which looks out on the lake. Beautiful. I also appreciated leaving the hotel and walking around the village of Shiraoi. There are interesting bakeries and restaurants not too far from the resort, even though the general Shiraoi area appears to be quite remote. The kaiseki meals were good but what I appreciated more was the service by the staff, which appeared to be more familiar with foreign guests. At other resorts run by other companies, the staff appeared clearly hesitant to approach us, let alone take the time to explain the food. They would just point at the paper Engish menus and tell us to read it. This was not the case at KAI Poroto, where the staff took the time to explain each course, at least the best they could. The rooms were quite comfortable and well furnished. It was a bit ironic that the Sankaku building is so architecturally interesting, but not the main building of the hotel, which is basically a rectangle.

Helpful?