Fairfield by Marriott Inn & Suites Batavia

Good is most areas. Great staff!

Family stay in the area. It is very nice hotel and very comfortable. Would love to stay again if we are back in the area.

It was fine

The Fairfield by Marriott was one of the pricier hotel in the area. For the higher price I expected more. Most disappointing was the lack of cleanliness, in the room and the gym, quality of the breakfast, and the room seemed worn out. The one thing I did like was the carpet in the stairways and the wide berth of the stairs. The staff was okay but maybe fewer front staff and more cleaning people. The ones they did have were not pleasant.

I was there 3 nights had a great time

The place looks good and staff is friendly but there were many problems and we wont be back. Most concerning was the loud noises above us from 12 am - 1am. Stomping, slamming doors, someone dropping heavy items. I called the front desk and was told she'd take care of it. But she was rude about it. Next, the beds were rock hard and very uncomfortable. Not enought towels or soap for our family. The pool is tiny and cold! Many ripped dangling curtains and old food in the pool area. When we came back from dinner out room cards didnt work and we had to get new ones. The whole stay seemed like the manager is trying to save money in areas but they lost ours now. The breakfast was good in the am and the place is clean and looks nice. But after the craziness above us in the night I was concerned for our safety and actually thought about calling the police. Crazy slamming around and stomping in the night is very strange on a sunday night! Anyway, not a good place.

Location was great, breakfast was good with lots of variety. Housekeeping was very friendly

Pool area was disgusting with bugs everywhere and a horrible smell. Beds were not comfortable.

Friendly and helpful staff