Hotel La Compañía Casco Antiguo

This is a truly beautiful hotel inside out. The three different wings (French, Spanish and American) nicely tie to the history of Panama. We loved our room in the French wing and the courtyard views. But we had mixed feelings due to some issues we experienced.

Our stay at the hotel didn’t start off well. 1) We arrived relatively close to the check in time and were asked to wait to have the room ready, which is understandable. We came back at the time they told us the room would be ready, but it wasn’t as it needed to be inspected by someone and we would be informed about when it was ready (10-15 min). 15 min pass by and no one comes to us. We went to the reception and the room had been ready all this time, but no one bothered to tell us. For a 5* hotel, the receptionists were too lackadaisical and left us feel ignored. 2) Once we entered the room, we noticed the toilet seat was falling off. How was the room inspected if this was missed? 3) Cleaning lady left her sponge and cleaning supplies in the sink. 4) Two receptionists is not enough to handle guests during busy season. 5) The fact they host weddings. Not only the price for our room for that night skyrocketed, but we also could not relax in the evening because of how loud the music was (the wedding was adjacent to the courtyard). They cut the music around 23:00-00:00. 6) Slow service during breakfast/dinner at Santuario. Drinks take up to 15 min to be served.

Localizaçao nap poderia ser melhor. Lindo hotel e quarto muito confortável

Cama muito confortável

We liked everything- historic and unique property, centrally located and extremely accommodating staff

Nothing

Geweldig hotel

Nvt