Hyatt Regency Madrid Residences

La ubicación. Un poco más de organización los volvería excelentes.

Poca disposición para solucionar problemas por parte del personal de la recepción.

Just an awesome place to stay. Spacious, clean, every amenity. Would stay here any time i come back to Madrid and will not even look elsewhere. We were concerned about being a little further from the touristy areas but never waited more than about 2 minutes for a taxi. There are nice places nearby to eat, as well. Definitely not in the middle of the most visited sites but having a full apartment that is fully stocked with that staff they have is more than worth that small trade-off. Obviously, others may want to be right in the middle of the tourist areas (I am like that usually) and that is the one thing to consider.

Perfect

It is a building converted to an adult. There’s no front desk or lobby.

Beautiful space, great location & concierge was excellent !

Very good

We had a fantastic stay at this super clean and modern apartment. We arrived late, almost at midnight, but the staff was available and ready to assist us. The location was perfect, just 5 minutes from the train station and far enough from the crowds for a peaceful retreat. Initially, I was concerned that the sofa bed might be too small, but it comfortably fit a 1.8m person, exceeding all expectations. Overall, a great place to stay—highly recommend

I was thinking of gatekeeping this place, but oh well. We were looking for a place in Madrid for our family. In our personal experience, Airbnbs are hit or miss and having a hotel staff around in a foreign city is nice. We usually book two hotel rooms, however, we aren't always given connecting rooms even if requested well in advance. For these reasons, we chose the Hyatt Regency Madrid Residences and it was a great decision! It's hidden away from a busy street without much signage. Zhao was manning the front desk and he got us checked in and then took us to our room. Our room was basically a clean and modern 2 bedroom, 2 bathroom sleek apartment. A lot of times you see pictures and the place looks clean and modern, but when you arrive it's musty and dated; not the case at the Hyatt Regency Madrid Residences. The front door is a little tricky to use, but Zhao showed us how to enter, and showed us how everything worked including the washer/dryer and getting login onto their WiFi. We like to travel light, so having a washer/dryer was fantastic. Zhao even recommended a couple of great places to eat and even how to order room service. The place was located near all the major attractions. We didn't take public transportation so we either walked or took a 10-15 minute Uber to where we needed to go. Zhao also connected us to the hotels WhatsApp so we could communicate with someone at the hotel 24/7!

スタッフの方の対応が素晴らしかった ですが、朝水道の水が出ず、コンドミディアムに宿泊した我々には厳しかった