ROK Hotel Kingston, Tapestry Collection By Hilton

Overall it was great. We had a super time

I was disappointed with the Grill Bar. I placed an order, sat and waited for more than half an hour, within view of the bar staff. I was notified that my food was ready. It was luke warm finally and the chips had to be recooked. The Grill Bar was the only let down of our time.

Hotel was close to the events I attended over weekend

There was mold smell when leave and return to hotel room

Gutes Hotel

Angekommen um 0.30h durch Verspätung der Airline und es war nicht möglich auch nur ein Glas Wasser zu bekommen. Die gebuchte Jun. Sweet Apartement hatte einen Ausblick auf ein halb verfallenes Parkhaus. Im Apartment gab es nicht mal ein Löffel, Glas oder Teller und keine Minibar. Dann kann ich auch ein billiges B&B nehmen.

nahe flugplatz

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I stayed at the Roc, which i was a little skeptical about. But upon meeting Jada, it changed my whole perception. She is the nicest and most pleasant person i have ever met. I would come back just because of her. I also was talking to my staff members, which she had stayed there after me, and both of us came out with the same person and have the same experience. It was such a delight to meet her and she is a great asset to your company.

Property is centrally located was very convenient for my planned events.

All staff where excellent would go extra mile to satisfy their guests can't thank enough particularly Jada who handled by check-in and all my payments, as I found it difficult converting Pounds to Dollars Only one receptionist who treated us so badly and rude when she was confused, saying we had an outstanding bill for parking for 3 days. We had cleared all our bill with Jada inclusive of everything and parking. Only to receive a call that we have a bill outstanding on parking and were threatened to call security in us. We spent thousands on our stay and food and someone wants to ruin our holiday with only 44 US dollars. Shame on this particular receptionist.

Muy bueno

No tiene variedad en la comida.